Operations processing system (TOPS & POIS)
Details
- Buyer
- Network Rail
- Value
- £16,000,000
- Topic
- Software package and information systems
- Published
- 23 September 2025
- Source
- uk:find_a_tender
Tender description
The TOPS and POIS Replacement Project is required to deliver a solution to replace in-use functionality of the existing application under the adoption of modern technologies, thus avoiding innovation limitation, technical debt, operational risk and extended support agreements for these two mission critical services. TOPS is a mainframe system procured by British Rail (BR) from Southern Pacific in the early 1970s. It is a complex, command-driven system, originally designed for the management and control of freight vehicles and trains to provide real-time information of the whereabouts, loading, consignee, condition, etc. of freight vehicles. Since the introduction of TOPS to BR, the system has been expanded to handle locomotive activities and information about loco-hauled passenger operations, via a sub-system named POIS. The average freight traffic is currently 500 trains per day but may increase going forward. Lot 1: The TOPS and POIS Replacement Project is required to deliver a solution to replace in-use functionality of the existing application under the adoption of modern technologies, thus avoiding innovation limitation, technical debt, operational risk and extended support agreements for these two mission critical services. TOPS is a mainframe system procured by British Rail (BR) from Southern Pacific in the early 1970s. It is a complex, command-driven system, originally designed for the management and control of freight vehicles and trains to provide real-time information of the whereabouts, loading, consignee, condition, etc. of freight vehicles. Since the introduction of TOPS to BR, the system has been expanded to handle locomotive activities and information about loco-hauled passenger operations, via a sub-system named POIS. The average freight traffic is currently 500 trains per day but may increase going forward. Additional information: Network Rail are planning to issue an ITT via the competitive Flexible Procedure Q1/Q2 of 2026. This is a prior notice of our intent to issue the ITT.
Timeline
- Completed: Pre-tender published23 September 2025Current notice
About the buyer
Network Rail runs a safe, efficient railway, and buys as a central public body split between a national Route Services team and its regional routes. Network Rail's latest spend reporting covers Control Period 7, the 2024-25 financial year.
Safety-critical work needs audited status on RISQS, the rail industry's supplier qualification scheme, before Network Rail contracts directly.
Over the past 5 years, most of Network Rail's contract awards have been in IT services, architectural and engineering services and construction work.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@network-rail.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@network-rail.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@network-rail.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@network-rail.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@network-rail.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@network-rail.gov |
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