Pre Market Engagement for T2661 Provision of an Integrated Workplace Management System

Tender description

Belfast City Council require a cloud based (SaaS) Integrated Workplace Management System (IWMS) to support the full life cycle management of corporate property assets. The Core functionality of the system includes: • Property (Real Estate) Asset management • Capital project management • Maintenance management • Sustainability and energy management • Compliance management and monitoring • Identity and Access Management (IDAM) • Document management capabilities • Data, Analytics & Reporting • System Implementation and Transition Support Services • Service Desk and Operational Support Services It is anticipated the IWMS will play a central role in modernising the Council asset management processes by: • Streamlining data entry to reduce manual effort and improve data accuracy. • Automating key processes to enhance operational efficiency and consistency. • Enabling greater use of mobile devices to capture and enable access to asset related data and information. • Improving asset related Performance Indicators monitoring and reporting. • Enhancing analytical and reporting capabilities to enable data-driven decision-making across the asset portfolio and individual asset lifecycles. It is anticipated the IWMS will deliver the the folloiwng objectives: • Deliver a best-in-class IWMS solution; • Streamline data entry and improve data quality; • Automate core business processes; • Provide mobile access and Work Allocation for Field-Based Users; • Enhance performance monitoring and reporting; • Enable data-driven decision-making; • Ensure seamless integration with existing systems; • Provide a secure, scalable, and resilient SaaS environment; • Support accessibility and user experience; • Enable business continuity and futureproofing;