Remote Support Tool
Details
- Buyer
- Essex County Council
- Supplier(s)
- Phoenix Software Limited
- Value
- £34,455.65
- Duration
- 2 years
- Topic
- Software package and information systems
- Published
- 19 August 2025
- Source
- uk:contracts_finder
Tender description
Tool to enable engineers to remote onto an end users device to resolve issues
Timeline
- Completed: Award published19 August 2025Current notice
- Completed: Award date1 September 2025
- Next: Contract expiry date31 August 2027in 10 months
About the buyer
Essex County Council is a local authority that procures through three in-house teams, Corporate, Place and People. The Place team commissions highways, waste, energy and transport work, including a dedicated Dynamic Purchasing System for bidders. Construction projects separately run through the Essex Construction Framework, a route for regional contractors. The People team commissions education, social care, adult support and public health services across the county.
Over the past 5 years, most of Essex County Council's contract awards have been in IT services, construction work and business services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@essex-county-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@essex-county-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@essex-county-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@essex-county-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@essex-county-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@essex-county-council.gov |
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