Awarded contract

Customer review service

Details

Supplier(s)
Trustpilot
Value
£180,000
Duration
2 years
Topic
Customer Relation Management software package
Published
19 August 2025

Tender description

Service to capture customer review data

Timeline

  1. Completed: Award date1 July 2025
  2. Completed: Award published19 August 2025
    Current notice
  3. Next: Contract expiry date30 June 2027in 8 months

About the buyer

National Savings and Investments is the government's state-owned savings bank and an executive agency of HM Treasury, and buys as a central government organisation. Some purchases are made through a suitable central government framework let by the Government Commercial Agency. A contract award notice names the winning supplier and the overall contract value.

Over the past 5 years, most of National Savings and Investments's contract awards have been in business services, IT services and postal and telecoms services.

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Decision makers

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