Stale Pre-tender

National Framework Agreement for Audiology Patient Management Systems

Details

Value
£15,000,000
Topic
Software package and information systems
Published
9 July 2025
Submission
21 July 2025

Tender description

An audiology patient management system creates an integrated platform for both appointment management and clinical processes such as audiometry and hearing aid fitting and is therefore integral to the provision of Audiology services at multiple clinical sites. The objective of this framework is to provide Public Sector Organisations with a compliant route to contract for a specialist Audiology Patient Management System, along with all associated and support services. The Audiology Patient Management System will be used by NHS Audiology departments and services, and related NHS services such as Ear Nose & Throat (ENT) departments. The System supports the ability to manage all aspects of daily patient flow and general departmental management. Ongoing software support and maintenance is also required, including for systems previously installed. The purpose of this engagement notice is to invite suppliers to participate in preliminary market engagement with a view to developing the authority's requirements and preparing tender documents.

Timeline

  1. Completed: Pre-tender published9 July 2025
    Current notice

About the buyer

Countess of Chester Hospital NHS Foundation Trust provides acute hospital care in Chester as part of the NHS healthcare sector, buying through a dedicated procurement department. A Strategic Procurement team runs tendering and reverse e-auctions for commodity pricing. The Trust's Commercial Procurement Services hosts national framework agreements for NHS trusts and public bodies. Clinical procurement specialists coordinate product trials with suppliers.

Over the past 5 years, most of Countess of Chester Hospital NHS Foundation Trust's contract awards have been in construction work, medical equipment and pharmaceuticals and repair and maintenance.

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Decision makers

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Contact nameJob titlePhone numberWork email
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Procurement Manager+44 •••• ••••••
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Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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