Unified Customer Contact and Force Control Room Solution
Details
- Value
- £15,000,000
- Topic
- Radio, television, communication, telecommunication and related equipment
- Published
- 4 July 2025
- Submission
- 22 August 2025
- Source
- uk:find_a_tender
Tender description
York and North Yorkshire Combined Authority on behalf of itself and the Chief Constable for North Yorkshire Police is seeking to award a Contract for the provision of a Unified Customer Contact and Force Control Room Solution. The full Statement of Requirements can be obtained by registering interest and viewing documents at https://atamis-7459.my.salesforce-sites.com/ProSpend__CS_ContractPage?SearchType=Projects&uid=a07Px000016ykpdIAA&searchStr=&sortStr=Recently+Published&page=1&filters=&County=
Timeline
- Completed: Pre-tender published4 July 2025Current notice
About the buyer
North Yorkshire Council is a unitary local authority formed in April 2023, replacing the former county council and seven district and borough councils. Tendering opportunities are advertised on YORtender, the council's electronic procurement platform. Opportunities above the national procurement thresholds are also published on the Find a Tender Service. Some contracts run through framework agreements with multiple suppliers, others go to a single provider. Individual purchases are led by service managers and commissioners in each service area. Contracts above a set value are also listed in a public register on the council's Data North Yorkshire website.
UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).
Over the past 5 years, most of North Yorkshire Council's contract awards have been in transport services, construction work and IT services.
Relevant CPV codes
- 32000000 · Radio, television, communication, telecommunication and related equipment
- 35710000 · Command, control, communication and computer systems
- 42960000 · Command and control system, printing, graphics, office automation and information-processing equipment
- 48000000 · Software package and information systems
- 64227000 · Integrated telecommunications services
- 72000000 · IT services: consulting, software development, Internet and support
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@north-yorkshire-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@north-yorkshire-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@north-yorkshire-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@north-yorkshire-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@north-yorkshire-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@north-yorkshire-council.gov |
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