Awarded contract

FLEX AI Student Services Assistant (Chatbot) via GCloud 14

Details

Supplier(s)
ICS.AI LTD
Value
£267,962
Duration
2 years
Topic
Software package and information systems
Published
12 June 2025

Tender description

FLEX AI Student Services Assistant (Chatbot) awarded via Direct Award through GCloud 14.

Timeline

  1. Completed: Award published12 June 2025
    Current notice
  2. Completed: Award date1 July 2025
  3. Next: Contract expiry date30 June 2027in 8 months

About the buyer

Nottingham Trent University buys as a higher education institution under its own Procurement Policy, covering the goods and services it needs to operate, teach and conduct research. Framework agreements run through regional and national purchasing consortia such as NEUPC, APUC and ESPO. A central Procurement team runs supplier due diligence checks once a tender is won.

Contract value decides whether a supplier is asked for a quotation or invited to tender.

Over the past 5 years, most of Nottingham Trent University's contract awards have been in construction work, software and information systems and laboratory and precision equipment.

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Decision makers

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