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Stale Pre-tender

CFM0408 - AI contact centre

Details

Buyer
Fife Council
Value
£400,000
Topic
Software package and information systems
Published
29 May 2025
Source
uk:public_contracts_scotland

Tender description

Provide a contact centre AI solution. As per attached RFI. Lot 1: AI contact centre. As per RFI document.

Timeline

  1. Pre-tender published29 May 2025
    Current notice

About the buyer

Fife Council is a local authority covering Fife in Scotland, and buys through its own Procurement Service alongside delegated purchasing in some council services. Scotland Excel, the shared procurement service for Scotland's 32 local authorities, tenders many framework agreements on the council's behalf. Transportation, Building Services and Property Services can also purchase directly under the council's own Scheme of Tender Procedures.

Over the past 5 years, most of Fife Council's contract awards have been in software and information systems, construction work and transport equipment.

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Decision makers

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Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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