CFM0408 - AI contact centre
Details
- Buyer
- Fife Council
- Value
- £400,000
- Topic
- Software package and information systems
- Published
- 29 May 2025
- Source
- uk:find_a_tender
Tender description
Provide a contact centre AI solution. As per attached RFI. Lot 1: AI contact centre. As per RFI document.
Timeline
- Completed: Pre-tender published29 May 2025Current notice
About the buyer
Fife Council is a local authority covering Fife in Scotland, and buys through its own Procurement Service alongside delegated purchasing in some council services. Scotland Excel, the shared procurement service for Scotland's 32 local authorities, tenders many framework agreements on the council's behalf. Transportation, Building Services and Property Services can also purchase directly under the council's own Scheme of Tender Procedures.
Over the past 5 years, most of Fife Council's contract awards have been in software and information systems, construction work and transport equipment.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@fife-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@fife-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@fife-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@fife-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@fife-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@fife-council.gov |
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