Stale Pre-tender

Income Management System and Payment Services - Pre-Market Engagement

Details

Topic
Software package and information systems
Published
22 May 2025
Submission
7 June 2025

Tender description

Leicester City Council (the Council) are commencing a formal Preliminary Market Engagement (PME) exercise in advance of intiatiating a procurement process. The Council needs to replace its Income Management System and Payment Services software as the current contract expires in 2026 with no further options for extension. This pre-market engagement is to gain insight into opportunities in the market for these systems and services. The system takes customer balances from various host systems and facilitates payments through a variety of channels. Transactional data is fed back to the host systems in addition to the main accounting system, currently Unit4 Business World. The current IMS software is cloud-hosted, and LCC’s policy is to remain with a cloud-hosted system.

Timeline

  1. Completed: Pre-tender published22 May 2025
    Current notice

About the buyer

Leicester City Council buys as a local authority. Some contracts run through outside frameworks, including ESPO and the Government Commercial Agency. Suppliers apply to those bodies directly to become approved framework suppliers. Supplier selection also weighs social value, such as local job creation and environmental impact, alongside price.

Over the past 5 years, most of Leicester City Council's contract awards have been in transport services, construction work and software and information systems.

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Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
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Procurement Manager+44 •••• ••••••
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Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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