Income Management System and Payment Services - Pre-Market Engagement
Details
- Topic
- Software package and information systems
- Published
- 22 May 2025
- Submission
- 7 June 2025
- Source
- uk:find_a_tender
Tender description
Leicester City Council (the Council) are commencing a formal Preliminary Market Engagement (PME) exercise in advance of intiatiating a procurement process. The Council needs to replace its Income Management System and Payment Services software as the current contract expires in 2026 with no further options for extension. This pre-market engagement is to gain insight into opportunities in the market for these systems and services. The system takes customer balances from various host systems and facilitates payments through a variety of channels. Transactional data is fed back to the host systems in addition to the main accounting system, currently Unit4 Business World. The current IMS software is cloud-hosted, and LCC’s policy is to remain with a cloud-hosted system.
Timeline
- Completed: Pre-tender published22 May 2025Current notice
About the buyer
Leicester City Council buys as a local authority, advertising most opportunities through East Midlands Tenders, its regional supplier portal. Larger contracts appear on Find a Tender instead, where any supplier awarded a contract must also register from April 2026. Some contracts run through outside frameworks, including ESPO and the Government Commercial Agency. Suppliers apply to those bodies directly to become approved framework suppliers. A two-year procurement plan for 2026 to 2028 is published on the council's open data site. Supplier selection also weighs social value, such as local job creation and environmental impact, alongside price.
UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).
Over the past 5 years, most of Leicester City Council's contract awards have been in transport services, construction work and software and information systems.
Relevant CPV codes
- 48000000 · Software package and information systems
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@leicester-city-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@leicester-city-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@leicester-city-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@leicester-city-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@leicester-city-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@leicester-city-council.gov |
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