Call Routing for HMCG, ARCC and Corporate Telephony Dialing Platforms (Smartnumbers)
Details
- Supplier(s)
- British Telecommunications PLC
- Value
- £202,716
- Duration
- 3 years
- Topic
- IT services: consulting, software development, Internet and support
- Published
- 24 April 2025
- Source
- uk:contracts_finder
Tender description
3-year managed service for the installed Smartnumbers system, required for this further period for technical business continuity reasons. Direct award under Network Services 3.
Timeline
- Completed: Award date23 October 2024
- Completed: Award published24 April 2025Current notice
- Next: Contract expiry date23 October 2027in 12 months
About the buyer
The Maritime and Coastguard Agency is an executive agency of the Department for Transport, and buys as a central government agency for maritime and coastal search and rescue. Crown Commercial Service frameworks are used where they fit the agency's needs. Specialist maritime technical and scientific services are sourced through dedicated frameworks instead. The Procurement Team sits within Commercial and Programmes at the agency's Southampton headquarters.
Over the past 5 years, most of Maritime and Coastguard Agency's contract awards have been in business services, IT services and software and information systems.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@maritime-and-coastguard-agency.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@maritime-and-coastguard-agency.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@maritime-and-coastguard-agency.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@maritime-and-coastguard-agency.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@maritime-and-coastguard-agency.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@maritime-and-coastguard-agency.gov |
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