Integrated Advocacy and Advice Service

Tender description

Derby City Council is seeking to appoint a single Service Provider to deliver an Integrated Independent Advocacy Service hub with a single point of entry for anyone who requires and meets the relevant eligibility criteria for statutory advocacy support in Derby, a specialist advocacy service to support the requirements of the Care Act 2014 and for vulnerable adults of working age who are not eligible for statutory advocacy. The Service provider will deliver a standardised process for the receipt, management & monitoring of advocacy referrals; provide economies of scale and support investment in good quality information, training, and data management systems. The Service Provider will be expected to work closely with the Council and health partners with a focus on frontline delivery and partnership working. The initial term is for three years. The contract is estimated to commence 1st April 2025 and expire 31st March 2028. There will be an option to extend the contract for up to a further two years in annual increments, subject to satisfactory performance and business needs. Maximum contract period is, therefore, 5 years.