Closed tender

CRM System (FCR)

Details

Value
£9,000,000
Topic
IT services: consulting, software development, Internet and support
Published
10 March 2025
Submission
17 April 2025

Tender description

Force Control Room Suite of Communication systems - User Journey, Citizen’s Portal, and Customer Relationship Management Systems

Timeline

  1. Completed: Tender published10 March 2025
    Current notice
  2. Completed: Submission date17 April 2025

About the buyer

The Police and Crime Commissioner for Bedfordshire is a blue light buyer that procures through the Seven Force collaboration. Buying for Bedfordshire, Cambridgeshire, Essex, Hertfordshire, Kent, Norfolk and Suffolk sits in a single 7F Commercial Services function. The Seven Force Commercial Team supports the commissioner's office on services such as the sexual violence advisor service.

Over the past 5 years, most of The Police and Crime Commissioner for Bedfordshire's contract awards have been in health and social work, office and computing equipment and software and information systems.

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Decision makers

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