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Expired contract

FutureLets new WebX Phone System

Details

Buyer
Coventry University
Supplier(s)
ITG Ltd
Value
£71,280
Duration
3 years
Topic
Software package and information systems
Published
17 February 2024
Source
uk:contracts_finder

Tender description

This system will replace the old Cisco phone system and will work alongside the university system. It will enable us to set up additional phone lines, linked to reporting systems, recordings, call centre set up and provide sophisticated voicemailing options that will enable to run the business efficiently, meeting customer expectations.

Timeline

  1. Award date1 March 2023
  2. Award published17 February 2024
    Current notice
  3. Contract expiry date1 March 2026

About the buyer

Coventry University buys as a higher education institution, with a centralised procurement team based in its Finance Department at the Armstrong Siddeley Building. Suppliers must complete a competitive tender process before they gain approved status. Coventry University belongs to the Southern Universities Purchasing Consortium, a collaborative buying group for more than one hundred higher and further education institutions.

Further competitions run on the framework agreements the consortium negotiates across most commodity areas.

Over the past 5 years, most of Coventry University's contract awards have been in software and information systems, business services and IT services.

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Decision makers

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