Awarded contract

Back Office System for English National Concessionary Travel Scheme

Details

Supplier(s)
Unicard Ltd
Value
£600,000
Duration
4 years
Topic
Miscellaneous software package and computer systems
Published
18 October 2024

Tender description

The provision of a back-office system for The North Yorkshire Council and The Council of the City of York including customer web portal, customer record management, card bureau managed service, and for The North Yorkshire Council only, Host Operator Processing System. Call-off contract from CCS framework RM1557.13 G-Cloud 13. One 12-month optional extension available from 7 October 2027 - 6 October 2028.

Timeline

  1. Completed: Award date7 October 2024
  2. Completed: Award published18 October 2024
    Current notice
  3. Next: Contract expiry date6 October 2028in 2 years

About the buyer

North Yorkshire Council is a unitary local authority formed in April 2023, replacing the former county council and seven district and borough councils. Some contracts run through framework agreements with multiple suppliers, others go to a single provider. Individual purchases are led by service managers and commissioners in each service area.

Over the past 5 years, most of North Yorkshire Council's contract awards have been in transport services, construction work and IT services.

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