Service Designer Case Study
Details
- Buyer
- Ministry of Justice
- Supplier(s)
- KTA Research & Consulting LLP
- Value
- £58,910
- Duration
- 7 months
- Topic
- Research services
- Published
- 2 October 2024
- Source
- uk:contracts_finder
Tender description
Research services to test whether embedding a service designer at HMP Exeter supports frontline services.
Timeline
- Completed: Award date3 September 2024
- Completed: Award published2 October 2024Current notice
- Completed: Contract expiry date31 March 2025
About the buyer
The Ministry of Justice is a central government ministerial department with its own Commercial Standards team providing procurement guidance. Procurement now follows the Procurement Act 2023, in force since February 2025. Higher-value contracts appear on Find a Tender, with Contracts Finder used for lower-value opportunities. Suppliers register and bid through the MOJ Sourcing Portal, the department's e-procurement platform. Much of this procurement flows through framework agreements and dynamic purchasing systems. HM Courts and Tribunals Service, HM Prison and Probation Service and the Legal Aid Agency are the department's main delivery bodies.
Procurement spend from central entities makes up 66% of overall UK public spend.
Over the past 5 years, most of the Ministry of Justice's contract awards have been in education and training, IT services and public administration and defence.
Relevant CPV codes
- 73110000 · Research services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@ministry-of-justice.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@ministry-of-justice.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@ministry-of-justice.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@ministry-of-justice.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@ministry-of-justice.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@ministry-of-justice.gov |
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