Awarded contract

CRM

Details

Value
£635,327
Topic
Customer Relation Management software package
Published
6 August 2024

Tender description

Suffolk County Councils wish to award a contract for up to 7 years for subscription licences and premium support to Goss Interactive Limited. Lot 1: Suffolk County Council is undertaking a negotiated procedure without publications to award a contract for up to 7 years to Goss Interactive Limited for CRM SAAS subscription

Timeline

  1. Completed: Award date1 August 2024
  2. Completed: Award published6 August 2024
    Current notice

About the buyer

Suffolk County Council is a local authority procuring under the Procurement Act 2023. Dynamic purchasing systems cover Adult and Community Learning and Passenger Transport Services, open to new suppliers at any time. Suppliers are also expected to add value to the local economy, the Suffolk pound.

Many contracts are let through frameworks, pre-approved supplier lists awarded competitively or, where permitted, by direct award.

Over the past 5 years, most of Suffolk County Council's contract awards have been in transport services, education and training and health and social work.

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Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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