ITSM Tool
Details
- Supplier(s)
- Halo Service Solutions Ltd
- Value
- £400,000
- Duration
- 4 years
- Topic
- Software package and information systems
- Published
- 29 July 2024
- Source
- uk:contracts_finder
Tender description
ITSM tool to improve customer service and user request management,
Timeline
- Completed: Award date15 July 2024
- Completed: Award published29 July 2024Current notice
- Next: Contract expiry date14 July 2028in 2 years
About the buyer
ACAS is the UK's national body for employment relations advice, conciliation and arbitration, and buys as a Central government non-departmental public body. Suppliers interested in working with ACAS apply directly to become a Government Commercial Agency supplier. ACAS does not hold a list of approved or preferred suppliers. Suppliers are also expected to pay their own subcontractors within 30 days.
Over the past 5 years, most of ACAS's contract awards have been in IT services, office and computing equipment and software and information systems.
Relevant CPV codes
- 48000000 · Software package and information systems
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@advisory-conciliation-and-arbitration-service-acas.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@advisory-conciliation-and-arbitration-service-acas.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@advisory-conciliation-and-arbitration-service-acas.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@advisory-conciliation-and-arbitration-service-acas.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@advisory-conciliation-and-arbitration-service-acas.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@advisory-conciliation-and-arbitration-service-acas.gov |
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