Managed Support Service for Microsoft D365 Finance & Operations System
Details
- Supplier(s)
- TISSKI LIMITED
- Value
- £119,670
- Duration
- 1 year
- Topic
- System and support services
- Published
- 25 July 2024
- Source
- uk:contracts_finder
Tender description
This is a Contract Award Notice. The Care Quality Commission (CQC) require the services of an Support Partner to provide a Managed Support Service for its Microsoft D365 Finance & Operations-based Finance System. The provision of support will include 2nd Line Support & Maintenance Services during CQC's standard working hours and will include System Evergreening activities and support / resolution of system user service requests and incidents. This procurement was undertaken through the CCS G Cloud 13 Framework Agreement (RM1557.13), Lot 3 Cloud Support, following the Direct Award process. The Contract is awarded for a total period of 12 months. Total Awarded Value is maximum of all charges including any optional contract extensions. Contract Reference: CQC RCCO 120
Timeline
- Completed: Award date22 July 2024
- Completed: Award published25 July 2024Current notice
- Completed: Contract expiry date21 July 2025
About the buyer
The Care Quality Commission buys as a central healthcare organisation through its commercial contracts team. Standard terms and conditions apply to most contracts.
A commercial pipeline lists larger upcoming procurements and is updated every six months. Pipeline notices cover opportunities expected within the next 18 months.
Over the past 5 years, most of the Care Quality Commission's contract awards have been in IT services, business services and education and training.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@care-quality-commission.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@care-quality-commission.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@care-quality-commission.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@care-quality-commission.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@care-quality-commission.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@care-quality-commission.gov |
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