Digital Experience Monitoring
Details
- Supplier(s)
- Softcat PLC
- Value
- £186,000
- Duration
- 1 year
- Topic
- Miscellaneous software package and computer systems
- Published
- 10 June 2024
- Source
- uk:contracts_finder
Tender description
HMLR are looking to improve their monitoring capabilities with a specific view on the end user and their digital experience, enabling a better view on the productivity of our Casework community. HMLR are looking for a tool that will help us identify improvements in our Casework toolsets, will alert us to end user issues, and will allow us a view of our digital experience over time.
Timeline
- Completed: Award date29 April 2024
- Completed: Award published10 June 2024Current notice
- Completed: Contract expiry date28 April 2025
About the buyer
HM Land Registry is a non-ministerial department that registers the ownership of land and property across England and Wales. A Head of Commercial leads procurement decisions. Much of HMLR's procurement flows through Crown Commercial Service framework agreements set up for use across government. Suppliers without an existing contract work to HMLR's standard terms and conditions.
Over the past 5 years, most of HMLR's contract awards have been in business services, IT services and education and training.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@hm-land-registry-hmlr.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@hm-land-registry-hmlr.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@hm-land-registry-hmlr.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@hm-land-registry-hmlr.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@hm-land-registry-hmlr.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@hm-land-registry-hmlr.gov |
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