Awarded contract

Further Provision of an IT Service Management Software Solution

Details

Value
£181,063.2
Duration
4 years
Topic
Systems and technical consultancy services
Published
21 May 2024

Tender description

Southend-on-Sea City Council is seeking continued provision of the Hornbill ITSM (IT Service Management) solution.

Timeline

  1. Completed: Award published21 May 2024
    Current notice
  2. Completed: Award date14 December 2024
  3. Next: Contract expiry date13 December 2028in 2 years

About the buyer

Southend-on-Sea Borough Council is an Essex local authority, now styled Southend-on-Sea City Council. A Procurement Strategy and Contract Procedure Rules set out how the council buys. The council says it cannot favour local companies, but is committed to equal access to its contracts.

Over the past 5 years, most of Southend-on-Sea Borough Council's contract awards have been in construction work, architectural and engineering services and health and social work.

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Decision makers

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Contact nameJob titlePhone numberWork email
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Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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