Awarded contract

NHT Public Satisfaction and PMF

Details

Value
£54,000
Duration
3 years
Topic
Customer satisfaction survey
Published
24 April 2024

Tender description

Annual participation in customer satisfaction survey and CCC Performance Management Framework.

Timeline

  1. Completed: Award date9 April 2024
  2. Completed: Award published24 April 2024
    Current notice
  3. Next: Contract expiry date31 March 2027in 6 months

About the buyer

Cambridgeshire County Council buys as a local authority for Cambridgeshire, with a dedicated procurement and commercial team supporting suppliers. Most tenders are published through ProContract, the council's electronic procurement system. Larger procurements also appear nationally on Find a Tender, the government's procurement portal. Health related contracts are commissioned through the Provider Selection Regime instead. The children's commissioning team runs dynamic purchasing systems for external placements, home and community support and supported accommodation for young people. A separate dynamic purchasing system covers education and social care transport, from minibuses to taxis.

UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).

Over the past 5 years, most of Cambridgeshire County Council's contract awards have been in health and social work, construction work and IT services.

Relevant CPV codes

  • 79342311 · Customer satisfaction survey

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Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
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Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
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Contracts Manager+44 •••• ••••••

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