Awarded contract

Market Research & Insights

Details

Value
6,600,000
Topic
Research and development services and related consultancy services
Published
5 March 2024

Tender description

Thames Water wants to appoint a panel of Companies that can provide Market Research & Customer insights services to Thames Water, these insights will be used by Thames Water to influence business decisions. Successful bidders will form an approved panel and will have the opportunity to complete a variety of works over the contract duration. Thames Water makes no commitment to the contract value as these will vary year on year, and most works will be awarded following mini-competitions amongst panel members. Lot 1: Thames Water wants to appoint a panel of Companies that can provide Market Research & Customer insights services to Thames Water, these insights will be used by Thames Water to influence business decisions. Successful bidders will form an approved panel and will have the opportunity to complete a variety of works over the contract duration. Work will be mini-competed between awarded bidders.

Timeline

  1. Completed: Award date20 February 2024
  2. Completed: Award published5 March 2024
    Current notice

About the buyer

Thames Water Utilities Limited buys as a utility, through a Procurement Support Centre in Reading. Thames Water operates in a regulated industry, so becoming a supply partner follows a formal structure. Suppliers email the procurement team with the notice reference to take part in a tender. Suppliers can bid for water resources, demand management or leakage solutions through the Bid Assessment Framework. Innovative ideas can also be submitted through an online form.

Over the past 5 years, most of Thames Water Utilities Limited's contract awards have been in construction work, IT services and waste, cleaning and environmental services.

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Decision makers

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