BILL PAYMENT SERVICES
Details
- Value
- €40,000,000
- Topic
- Business transaction and personal business software package
- Published
- 21 December 2023
- Submission
- 5 February 2024
- Source
- ie:e_tenders
Tender description
The Contracting Entity intends to procure a framework agreement for the provision of Bill Payment Services and PAYG Top Up Services, and related services as may be required. ESB requires the provision of these services to support certain of its operations on the Republic of Ireland (ROI). Lot 1 OTC Bill Payment (Electricity and Gas) Lot 2 OTC PAYG Top Up Electricity and Gas Lot 3 Online PAYG Top Up Electricity (incl. web, IVR, SMS and app) The Contracting Entity intends to procure a framework agreement for the provision of Bill Payment Services and PAYG Top Up Services, and related services as may be required. ESB requires the provision of these services to support certain of its operations on the Republic of Ireland (ROI). Lot 1 OTC Bill Payment (Electricity and Gas) Lot 2 OTC PAYG Top Up Electricity and Gas Lot 3 Online PAYG Top Up Electricity (incl. web, IVR, SMS and app)
Timeline
- Completed: Tender published21 December 2023Current notice
- Completed: Submission date5 February 2024
About the buyer
Electricity Supply Board (ESB) is an Irish utility based in Dublin. Competitive tendering is the standard procurement practice. Contract thresholds are set by the Utilities Directive. ESB Networks, ESB Generation and Trading, ESB Enterprise Services and Electric Ireland all use Supply-Line.
Over the past 5 years, most of ESB's contract awards have been in IT services, architectural and engineering services and construction work.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@electricity-supply-board-esb.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@electricity-supply-board-esb.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@electricity-supply-board-esb.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@electricity-supply-board-esb.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@electricity-supply-board-esb.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@electricity-supply-board-esb.gov |
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