Expired contract

Independent Assurance of Salesforce Solution for CRM and Intelligent Workflow

Details

Supplier(s)
Credera ltd
Value
£54,000
Topic
Technical analysis or consultancy services
Published
24 November 2023

Tender description

Ofgem require an independent review on specific areas ahead of further vendor engagement and product selection for a CRM system.

Timeline

  1. Completed: Award date4 September 2023
  2. Completed: Contract expiry date2 October 2023
  3. Completed: Award published24 November 2023
    Current notice

About the buyer

Office of Gas and Electricity Markets (Ofgem) is Britain's energy regulator, a non-ministerial government department. Most goods and services are bought through Crown Commercial Service frameworks, chiefly its Energy and Economic Services and Advice agreement. Lots span gas and electricity engineering, distributed energy resources, and economic and financial advice.

Ofgem then runs a further competition or awards work directly to a supplier on the relevant lot.

Over the past 5 years, most of Ofgem's contract awards have been in business services, software and information systems, and IT services.

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Decision makers

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