Closed tender

Customer Relationship Management ReImplementation

Details

Value
£500,000
Topic
Software package utilities
Published
15 November 2023
Submission
13 December 2023

Tender description

The University is seeking a supplier who will build and re-implement a new version of our current CRM solution using Microsoft Dynamics that meets the requirements of the Global Recruitment and Admissions team. Lot 1: The University is seeking a supplier who will build and re-implement a new version of our current CRM solution using Microsoft Dynamics that meets the requirements of the Global Recruitment & Admissions GRA team

Timeline

  1. Completed: Tender published15 November 2023
    Current notice
  2. Completed: Submission date13 December 2023

About the buyer

University of Reading buys through a category management approach, with category managers responsible for different areas of spend. Framework agreements from the Government Commercial Agency and consortia such as SUPC and TUCO cover much of what the university buys. Responsible procurement standards also guide how suppliers are selected and assessed. The university's own procurement policy sets out these requirements for every contract.

Over the past 5 years, most of University of Reading's contract awards have been in laboratory and precision equipment, IT services and software and information systems.

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Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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