National Highways & Transport Network (NHT) Public Satisfaction Surveys
Details
- Supplier(s)
- Building Software Limited
- Value
- £54,090
- Duration
- 3 years
- Topic
- Customer satisfaction survey
- Published
- 14 April 2023
- Source
- uk:contracts_finder
Tender description
The National Highways & Transport Network (NHT Network) is a benchmarking and service improvement organisation for members that provides a service to measure and compare local authority performance. The NHT survey is a nationally recognised survey that collects the public's views on different aspects of highway & transport services provided by local authorities and measures public satisfaction. It is the only national survey of its type. The results of the satisfaction surveys are then analysed and benchmarked against all the other local authority members. The survey has been developed by the NHT and the entire process of data collection, data analysis and benchmarking is undertaken by the NHT. The information is then provided via their web platform.
Timeline
- Completed: Award date1 April 2023
- Completed: Award published14 April 2023Current notice
- Completed: Contract expiry date31 March 2026
About the buyer
Hampshire County Council buys as a local authority through its own Strategic Procurement Team. The same team also procures for district, borough and parish councils and national park authorities across Hampshire. A separate Strategic Frameworks Team runs works and professional services framework agreements for public authorities across the South.
Over the past 5 years, most of Hampshire County Council's contract awards have been in construction work, education and training and health and social work.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@hampshire-county-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@hampshire-county-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@hampshire-county-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@hampshire-county-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@hampshire-county-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@hampshire-county-council.gov |
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