Expired contract

National Highways & Transport Network (NHT) Public Satisfaction Surveys

Details

Value
£54,090
Duration
3 years
Topic
Customer satisfaction survey
Published
14 April 2023

Tender description

The National Highways & Transport Network (NHT Network) is a benchmarking and service improvement organisation for members that provides a service to measure and compare local authority performance. The NHT survey is a nationally recognised survey that collects the public's views on different aspects of highway & transport services provided by local authorities and measures public satisfaction. It is the only national survey of its type. The results of the satisfaction surveys are then analysed and benchmarked against all the other local authority members. The survey has been developed by the NHT and the entire process of data collection, data analysis and benchmarking is undertaken by the NHT. The information is then provided via their web platform.

Timeline

  1. Completed: Award date1 April 2023
  2. Completed: Award published14 April 2023
    Current notice
  3. Completed: Contract expiry date31 March 2026

About the buyer

Hampshire County Council buys as a local authority through its own Strategic Procurement Team. Tenders are advertised on the In-tend e-tendering portal, shared with Hampshire and Isle of Wight Fire and Rescue Service and neighbouring district councils. The same team also procures for district, borough and parish councils and national park authorities across Hampshire. Existing contracts and frameworks are listed on Contracting Direct, shared with Hampshire Constabulary and the fire and rescue service. A separate Strategic Frameworks Team runs works and professional services framework agreements for public authorities across the South.

UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).

Over the past 5 years, most of Hampshire County Council's contract awards have been in construction work, education and training and health and social work.

Relevant CPV codes

  • 79342311 · Customer satisfaction survey

AI insights

  • Is there a preferred supplier?
  • What are the buyers pain points?
  • What has the buyer previously procured?
  • What are the key requirements?
Sign-up to enrich

Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

Related topics

Topics related to National Highways & Transport Network (NHT) Public Satisfaction Surveys, ranked by notice volume.

View all topics

Related buyers

Buyers similar to Hampshire County Council.

View all buyers

Win more public sector contracts

Track every UK and Ireland tender in one place — set up alerts, find decision-makers, and never miss an opportunity.