Expired contract

Provision of Ticketing and CRM System - Design and Implementation

Details

Supplier(s)
Tor System Ltd
Value
£160,000
Duration
5 years
Topic
Point of sale (POS) software development services
Published
2 March 2022

Tender description

We are looking to procure a Ticketing & EPOS system to enable the operating efficiency of Showtown when it opens in 2022. It is our desire that the Ticketing & EPOS system we procure, comes alongside a CRM system supported by the supplier. The Ticketing & EPOS systems main requirement will be based around ticketing, however there are requirements for retail and merchandise sales and the ability for some minor catering functionality.

Timeline

  1. Completed: Award date1 November 2021
  2. Completed: Award published2 March 2022
    Current notice
  3. Completed: Contract expiry date31 October 2026

About the buyer

Blackpool Council buys as a local authority through its corporate procurement team. Larger contracts are split into smaller lots so small and voluntary sector suppliers can compete equally.

Healthcare services are commissioned separately under the Provider Selection Regime, with contracting activity summarised each year.

Over the past 5 years, most of Blackpool Council's contract awards have been in construction work, repair and maintenance and health and social work.

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Decision makers

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