Expired contract

Self-Service Customer Portal (471-AHL) - AWARD

Details

Supplier(s)
Hallnet Ltd
Value
£281,762
Duration
3 years
Topic
Customer Relation Management software package
Published
16 November 2022

Tender description

Procurement for the provision of Self-Service Customer Portal services. Full details are available through the Alliance Homes e-Tendering portal: https://in-tendhost.co.uk/alliancehomes

Timeline

  1. Completed: Award published16 November 2022
    Current notice
  2. Completed: Award date17 November 2022
  3. Completed: Contract expiry date31 March 2026

About the buyer

Alliance Homes is a housing association based in Portishead, North Somerset. The association runs its own procurement. A panel usually evaluates each tender. A framework agreement may be used instead of a tender. Evaluation weighs quality and price, with social value part of the technical assessment.

Over the past 5 years, most of Alliance Homes's contract awards have been in construction work, architectural and engineering services and repair and maintenance.

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Decision makers

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Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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