Expired contract

SMART CRM for Communications Directorate

Details

Supplier(s)
Clearvision CM
Value
£764,436
Duration
2 years
Topic
IT services: consulting, software development, Internet and support
Published
11 March 2022

Tender description

Self-contained cloud-based CRM platform for managing, classifying and communicating with stakeholders, staff and applicants for Home Office services

Timeline

  1. Completed: Award date9 November 2021
  2. Completed: Award published11 March 2022
    Current notice
  3. Completed: Contract expiry date8 November 2023

About the buyer

Home Office is a central ministerial department, and it buys through its own commercial and procurement function. Border Force, UK Visas and Immigration and HM Passport Office sit within the department. Security-sector contracts run through the Joint Security and Resilience Centre, a dedicated procurement route for that work.

Over the past 5 years, most of Home Office's contract awards have been in IT services, business services and software and information systems.

Relevant CPV codes

  • 72000000 · IT services: consulting, software development, Internet and support

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Decision makers

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