Expired contract

Back Office Software

Details

Value
£1,200,000,000
Duration
4 years
Topic
Business transaction and personal business software package
Published
20 April 2021

Tender description

Crown Commercial Service have established an appropriate contracting route for the provision of Back Office Software, to be used by Central Government Departments and all other UK Public Sector Bodies, including Local Authorities, Health, Police, Fire and Rescue, Education and Devolved Administrations. The Back Office Software Framework Agreement provides a route to market for organisations wishing to purchase software subscriptions and licence support for back office systems direct from the software vendor. There is one lot covering the following: enterprise resource planning, human capital management, financial accounting, procurement, reporting, customer relationship management, workflow technologies, content services, service portal, integration software, support and maintenance for these services. Additional information: The start date of this Framework Agreement is 06/04/2021. The expiry date of the Framework Agreement is 05/04/2025. The framework will be established for 30 months with the option for CCS to extend for a further 18 months. The 18 month extension period has been utilised.

Timeline

  1. Completed: Award date6 April 2021
  2. Completed: Award published20 April 2021
    Current notice
  3. Completed: Contract expiry date17 April 2025

About the buyer

The Government Commercial Agency (CCS) is the UK's central buying body, renamed from the Crown Commercial Service in April 2026. As CCS, it ran national buying agreements for public and non-profit bodies across the UK. Government departments and local authorities drew on it as a shared procurement route. Buyers reached suppliers through frameworks, dynamic purchasing systems, dynamic markets and catalogues. Framework places were advertised on Find a Tender, Contracts Finder and its agreements page. Registration ran through an eSourcing portal, a selection questionnaire and a tender assessment on quality and price. Suppliers paid a commission on sales rather than a fee to join.

Procurement spend from central entities makes up 66% of overall UK public spend.

Over the past 5 years, most of CCS's contract awards have been in business services, IT services and software and information systems.

Relevant CPV codes

  • 48400000 · Business transaction and personal business software package

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Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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