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Expired contract

Miscellaneous software package and computer systems

Details

Buyer
6 buyers
Supplier(s)
Warwick international computing systems
Value
£164,000
Duration
7 years
Topic
Document management system
Published
22 May 2019
Source
TedNotices

Tender description

BCH have identified a requirement for an occupational health and health and safety system initially to support HR but scalable to support wider business areas in the future. The system will enhance the customer service provision via automation i.e. using technology to streamline and standardise the management of business processes, customer queries and general feedback underpinned by Service Level Agreements (SLA) to ensure all requests are promptly managed in a consistent, effective and efficient manner. This will supplement the enhancements and automation being delivered by the new ABLE ERP solution comprising MHR iTrent HR and Payroll, Northgate CARM Duty Management and Advanced E-Financials. BCH are procuring for an occupational health and health and safety system initially to support HR but scalable to support wider business areas in the future.

Timeline

  1. Award date13 May 2019
  2. Award published22 May 2019
    Current notice
  3. Contract expiry date6 April 2026

About the buyer

The Police and Crime Commissioner for Cambridgeshire is a blue light body that buys through the 7 Force Commercial Services function. The function covers Bedfordshire, Cambridgeshire, Essex, Hertfordshire, Kent, Norfolk and Suffolk. Suppliers are asked to join their local Cyber Resilience Centre before a contract is awarded.

Over the past 5 years, most of The Police and Crime Commissioner for Cambridgeshire's contract awards have been in IT services, construction materials and software and information systems.

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Decision makers

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Procurement Manager+44 •••• ••••••
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