Expired contract

Customer Relation Management software package

Details

Value
€625,000
Duration
6 years
Topic
Computer platforms
Published
12 April 2019

Tender description

Provision of an enterprise Client Relationship Management (CRM) platform and Marketing Automation System (MAS) via an initial implementation project and ongoing support for Enterprise Ireland. Provision of an enterprise Client Relationship Management (CRM) platform and Marketing Automation System (MAS) via an initial implementation project and ongoing support for Enterprise Ireland.

Timeline

  1. Completed: Award published12 April 2019
    Current notice
  2. Completed: Award date12 April 2019
  3. Completed: Contract expiry date11 March 2025

About the buyer

Enterprise Ireland is the Irish state agency responsible for the growth of Irish enterprises in world markets, and buys as a central government agency. Purchasing policy is to buy goods and services at best value without sacrificing quality. Procurement follows public sector and EU rules. Recent tenders mostly establish single party framework agreements. Standard terms and conditions for goods and services are available to download. Payments to suppliers are published quarterly.

Over the past 5 years, most of Enterprise Ireland's contract awards have been in business services, software and information systems and IT services.

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Decision makers

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