Awarded contract

Customer Management System

Details

Value
£405,000
Duration
9 years
Topic
Customer Relation Management software package
Published
4 February 2018

Tender description

The provision of a Customer Management system as a corporate solution for Watford Borough Council.

Timeline

  1. Completed: Award date31 January 2018
  2. Completed: Award published4 February 2018
    Current notice
  3. Next: Contract expiry date4 February 2027in 3 months

About the buyer

Watford Borough Council buys as a local authority, under Contract Procedure Rules set out in its constitution. The council keeps no standing or approved lists of suppliers. Frameworks from the Government Commercial Agency, ESPO and local authorities are also used.

Over the past 5 years, most of Watford Borough Council's contract awards have been in public administration and defence, business services and construction work.

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Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
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