User Experience Tenders and Contracts
See open user experience tenders and awarded contracts for the UK public sector. Over 130 user experience tenders and contracts were published in the last 12 months.
4,863 results
- Awarded contractPublished 18 January 2021
Content Designer for the build of the Transfer Digital Records (TDR) Service
£20,160
- Awarded contractPublished 18 January 2021
Online Examination/ Assessment System
£108,662.5
- Expired contractPublished 18 January 2021
User Researcher for Policy Profession Project (con_6831)
£23,400
- Awarded contractPublished 12 January 2021
Software Development Capability - Service delivery for academies and free schools
£983,000
- Expired contractPublished 12 January 2021
Making our ambitions for The National Archives' website a reality
£281,554
- Closed tenderPublished 12 January 2021
Online Assessment Service - Beta
£850,000
- Expired contractPublished 11 January 2021
WP1830 Remote Unmoderated & Moderated Usability Testing
£32,500
- Closed tenderPublished 11 January 2021
User Research Capability - North West
£2,500,000
- Closed tenderPublished 8 January 2021
HMPPS: Managed Services
£3,000,000
- Closed tenderPublished 8 January 2021
Enabling Platforms and Infrastructure - Discovery Phase
£100,000
- Closed tenderPublished 7 January 2021
Provision of The National Parking Platform Discovery/Alpha - T/IT 0233
£225,000
- Closed tenderPublished 7 January 2021
MHCLG Case Level Data Submission Alpha (and optional Beta) CPD4121146
£650,000
- Closed tenderPublished 6 January 2021
Digital Travel Diary for the National Travel Survey- Private and Public Beta
£270,000
- Awarded contractPublished 6 January 2021
Apprenticeships Digital Development, Testing and Architecture
£3,000,000
- Closed tenderPublished 5 January 2021
Mobile Data Application: Briefing, Communications and Collaboration Capability
£437,500
- Closed tenderPublished 5 January 2021
User Centred Design Partner
Value not stated
- Closed tenderPublished 5 January 2021
2 Cyber Security Specialists for DfT Security Improvement Project
GBP/DAY 850
- Awarded contractPublished 5 January 2021
Alpha and Beta Cyber Health Framework for Local Government in England
£926,706
- Closed tenderPublished 5 January 2021
User centred design and digital transformation partner
£1,000,000
- Closed tenderPublished 5 January 2021
Refresh of information and cyber security policies for DfT Security Improvement Project
£125,000
Frequently asked questions
Frequently asked questions about User Experience in the UK public sector.
What does user experience procurement cover?
User experience procurement covers user research and usability testing, UX and interaction design, service and content design, and journey mapping, usually bought as one lot inside a wider website or digital service contract. Recruiting research participants and licensing research platforms and analysis tools are separate buys within the same field.
Where are user experience contracts advertised?
Stotles brings together user experience tenders and contracts from 100+ portals into one search, so you do not have to check each portal separately, and you can set alerts for new opportunities across the UK and Ireland.
If you want to search the government portals directly, Find a Tender carries higher-value contracts across the UK and Contracts Finder carries lower-value contracts in England. Public Contracts Scotland, Sell2Wales and eTendersNI cover Scotland, Wales and Northern Ireland, Ireland's eTenders covers Irish public bodies, and many councils, NHS bodies and housing associations publish on their own e-tendering portals such as ProContract. User experience work is mostly bought through Digital Outcomes and G-Cloud, and central government departments buy participant recruitment and research platforms separately from the design team.
What do you need to bid for user experience contracts?
User research with the public must follow UK data protection law and informed consent practice, and government services are assessed against the Service Standard and accessibility regulations. Tenders usually set minimum insurance cover, check financial standing and ask for evidence of similar work at selection stage. Under the Procurement Act 2023, suppliers can be excluded for certain criminal convictions, insolvency or failure to pay tax.
How is user experience work bought, and who buys it?
User experience buying mostly runs through the Digital Outcomes and Research and Insights frameworks, as further competitions and call-offs. Central government departments and agencies are regular buyers, alongside regulators, councils, health bodies and colleges.
How large are user experience contracts?
User experience contracts come in two shapes. Standalone pieces show up as discovery-phase user research, single usability testing rounds and participant recruitment calls. The larger notices are website, platform and case management rebuilds that carry a UX or user research lot inside them.
How do I find user experience contracts before they are formally tendered?
Read digital and technology strategies, discovery-phase notices, preliminary market engagement and service assessment schedules, which show user experience work coming due ahead of a notice. On Stotles you can track those signals and the buyers behind them, then follow a notice from pre-tender through to award.
What CPV codes cover user experience work?
User experience notices carry 73110000 (Research services) and 79315000 (Social research services).
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