User Experience Tenders and Contracts
See open user experience tenders and awarded contracts for the UK public sector. Over 130 user experience tenders and contracts were published in the last 12 months.
4,863 results
- Closed tenderPublished 27 January 2021
Customer Experience Intelligence Partner 2
£520,000
- Awarded contractPublished 27 January 2021
Exploring the needs for digital skills, knowledge and equipment to address digital exclusion
£50,000
- Closed tenderPublished 27 January 2021
Planning Reform System Mapping Discovery - CPD4121195
Value not stated
- Awarded contractPublished 25 January 2021
Government Property Profession Community & Skills Portal
£248,300
- Closed tenderPublished 22 January 2021
Discovery to beta phases related to the recall of people subject to probation orders
£1,783,375
- Closed tenderPublished 22 January 2021
Base 029-Future Secure Discovery Phase
£400,000
- Closed tenderPublished 21 January 2021
Website Support and Development including provision of SEO and content administration services.
£5,000,000
- Closed tenderPublished 21 January 2021
RFQ FY-21-14 User Experience Research Lab. capability
£50,000
- Closed tenderPublished 21 January 2021
National and local standards for digital and technology services in health: strategic partner
£275,000
- Awarded contractPublished 20 January 2021
IT services: consulting, software development, Internet and support
Value not stated
- Closed tenderPublished 20 January 2021
2814/MH - Secure Data Hub - User Journey Mapping
£50,000
- Expired contractPublished 20 January 2021
Intranet Hosting and Support
£40,000
- Closed tenderPublished 19 January 2021
Learner CRM / booking system
£125,000
- Closed tenderPublished 19 January 2021
Hackney Council is building new security assurance capabilities, following a Cyber attack in 2020.
£225,000
- Closed tenderPublished 19 January 2021
Main Delivery Partner - VOA BST Programme
£8,000,000
- Closed tenderPublished 19 January 2021
DHSC Occupational Health (OH) Data Collation Service - Discovery Phase
£100,000
- Expired contractPublished 19 January 2021
Request for Quotation for the provision of user research for Oxford's Zero Emission Zone
£29,900
- Expired contractPublished 18 January 2021
Relationships, Sex and Health Education (RSHE): BETA development (SOW2) (con_5230)
£249,800
- Expired contractPublished 18 January 2021
Discover Teaching User Research (con_6158)
£35,000
- Closed tenderPublished 18 January 2021
Intranet Discovery
£70,000
Frequently asked questions
Frequently asked questions about User Experience in the UK public sector.
What does user experience procurement cover?
User experience procurement covers user research and usability testing, UX and interaction design, service and content design, and journey mapping, usually bought as one lot inside a wider website or digital service contract. Recruiting research participants and licensing research platforms and analysis tools are separate buys within the same field.
Where are user experience contracts advertised?
Stotles brings together user experience tenders and contracts from 100+ portals into one search, so you do not have to check each portal separately, and you can set alerts for new opportunities across the UK and Ireland.
If you want to search the government portals directly, Find a Tender carries higher-value contracts across the UK and Contracts Finder carries lower-value contracts in England. Public Contracts Scotland, Sell2Wales and eTendersNI cover Scotland, Wales and Northern Ireland, Ireland's eTenders covers Irish public bodies, and many councils, NHS bodies and housing associations publish on their own e-tendering portals such as ProContract. User experience work is mostly bought through Digital Outcomes and G-Cloud, and central government departments buy participant recruitment and research platforms separately from the design team.
What do you need to bid for user experience contracts?
User research with the public must follow UK data protection law and informed consent practice, and government services are assessed against the Service Standard and accessibility regulations. Tenders usually set minimum insurance cover, check financial standing and ask for evidence of similar work at selection stage. Under the Procurement Act 2023, suppliers can be excluded for certain criminal convictions, insolvency or failure to pay tax.
How is user experience work bought, and who buys it?
User experience buying mostly runs through the Digital Outcomes and Research and Insights frameworks, as further competitions and call-offs. Central government departments and agencies are regular buyers, alongside regulators, councils, health bodies and colleges.
How large are user experience contracts?
User experience contracts come in two shapes. Standalone pieces show up as discovery-phase user research, single usability testing rounds and participant recruitment calls. The larger notices are website, platform and case management rebuilds that carry a UX or user research lot inside them.
How do I find user experience contracts before they are formally tendered?
Read digital and technology strategies, discovery-phase notices, preliminary market engagement and service assessment schedules, which show user experience work coming due ahead of a notice. On Stotles you can track those signals and the buyers behind them, then follow a notice from pre-tender through to award.
What CPV codes cover user experience work?
User experience notices carry 73110000 (Research services) and 79315000 (Social research services).
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