User Experience Tenders and Contracts
See open user experience tenders and awarded contracts for the UK public sector. Over 130 user experience tenders and contracts were published in the last 12 months.
4,863 results
- Awarded contractPublished 16 September 2019
Signposting Project
£122,400
- Awarded contractPublished 16 September 2019
Tactical Information Environment Applications
£354,922
- Awarded contractPublished 16 September 2019
Gender pay gap reporting service
£1,400,000
- Closed tenderPublished 16 September 2019
Gradated Access - Senior Developer (back end)
GBP/DAY 750
- Closed tenderPublished 16 September 2019
User researcher required urgently for UK-wide trial.
Value not stated
- Expired contractPublished 16 September 2019
UK SBS CS19292 - The Department for Business, Energy and Industrial Strategy : Senior User Researcher
£166,830
- Awarded contractPublished 16 September 2019
Enhancing DWP's Digital Delivery Capability of Identity and Trust
£1,989,000
- Closed tenderPublished 13 September 2019
Ongoing Provision of Resource for Product Development and Pipeline Improvement
Value not stated
- Closed tenderPublished 13 September 2019
WP1817: What services and systems the UK Local Authorities and Councils use within the PSN network
£40,000
- Closed tenderPublished 13 September 2019
HealthTech Connect website maintenance and ongoing development copy
£26,000
- Closed tenderPublished 12 September 2019
Internet services
Value not stated
- Closed tenderPublished 12 September 2019
User Research Capability
£1,500,000
- Closed tenderPublished 12 September 2019
Equality and Human Rights Commission website redevelopment: alpha, beta and live
£150,000
- Awarded contractPublished 11 September 2019
Luton Council - Website Design / Upgrade Consultancy Work July 19
£49,600
- Closed tenderPublished 10 September 2019
Project of STrategic Case (SOC) - Test Authomation project Discovery Phase (User Researcher)
Value not stated
- Awarded contractPublished 10 September 2019
London Datastore Discovery
£49,250
- Closed tenderPublished 10 September 2019
Project of STrategic Case (SOC) - Test Authomation project Discovery Phase (User Researcher)
Value not stated
- Closed tenderPublished 10 September 2019
Home Office Modern Slavery Statement Reporting Service
Value not stated
- Awarded contractPublished 9 September 2019
Scoping Case Management Solutions for FCO Consular Casework
£99,334
- Expired contractPublished 9 September 2019
Ref KR1923 - Renewable Electricity Register (RER) Re-Write
£915,200
Frequently asked questions
Frequently asked questions about User Experience in the UK public sector.
What does user experience procurement cover?
User experience procurement covers user research and usability testing, UX and interaction design, service and content design, and journey mapping, usually bought as one lot inside a wider website or digital service contract. Recruiting research participants and licensing research platforms and analysis tools are separate buys within the same field.
Where are user experience contracts advertised?
Stotles brings together user experience tenders and contracts from 100+ portals into one search, so you do not have to check each portal separately, and you can set alerts for new opportunities across the UK and Ireland.
If you want to search the government portals directly, Find a Tender carries higher-value contracts across the UK and Contracts Finder carries lower-value contracts in England. Public Contracts Scotland, Sell2Wales and eTendersNI cover Scotland, Wales and Northern Ireland, Ireland's eTenders covers Irish public bodies, and many councils, NHS bodies and housing associations publish on their own e-tendering portals such as ProContract. User experience work is mostly bought through Digital Outcomes and G-Cloud, and central government departments buy participant recruitment and research platforms separately from the design team.
What do you need to bid for user experience contracts?
User research with the public must follow UK data protection law and informed consent practice, and government services are assessed against the Service Standard and accessibility regulations. Tenders usually set minimum insurance cover, check financial standing and ask for evidence of similar work at selection stage. Under the Procurement Act 2023, suppliers can be excluded for certain criminal convictions, insolvency or failure to pay tax.
How is user experience work bought, and who buys it?
User experience buying mostly runs through the Digital Outcomes and Research and Insights frameworks, as further competitions and call-offs. Central government departments and agencies are regular buyers, alongside regulators, councils, health bodies and colleges.
How large are user experience contracts?
User experience contracts come in two shapes. Standalone pieces show up as discovery-phase user research, single usability testing rounds and participant recruitment calls. The larger notices are website, platform and case management rebuilds that carry a UX or user research lot inside them.
How do I find user experience contracts before they are formally tendered?
Read digital and technology strategies, discovery-phase notices, preliminary market engagement and service assessment schedules, which show user experience work coming due ahead of a notice. On Stotles you can track those signals and the buyers behind them, then follow a notice from pre-tender through to award.
What CPV codes cover user experience work?
User experience notices carry 73110000 (Research services) and 79315000 (Social research services).
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