User Experience Tenders and Contracts
See open user experience tenders and awarded contracts for the UK public sector. Over 130 user experience tenders and contracts were published in the last 12 months.
4,863 results
- Closed tenderPublished 25 October 2019
User Researcher on Non Domestic -Renewable Heat Incentives Redesign
Value not stated
- Awarded contractPublished 25 October 2019
LNER Mobile
£1,700,000
- Expired contractPublished 24 October 2019
Design and Discovery of new Digital Services
£559,650
- Closed tenderPublished 23 October 2019
T IT 0086 Road Freight Electronic data - AlphaBeta
£110,000
- Expired contractPublished 23 October 2019
IT services: consulting, software development, Internet and support
£1,570,000,000
- Closed tenderPublished 23 October 2019
Design discovery, user research, Interface design, test prototype development, software development, printed materials, user testing, and ongoing technical support/consultation
Value not stated
- Closed tenderPublished 22 October 2019
ClwydAlyn Customer Portal
£6,000
- Closed tenderPublished 21 October 2019
Digital Intelligence and Investigations (DII) Programme Delivery and Portfolio Services
Value not stated
- Closed tenderPublished 18 October 2019
Discovery to determine requirements for a Learning Management /Induction & Onboarding System
Value not stated
- Closed tenderPublished 17 October 2019
Discoveries into Digital Tools for Consular Assistance
£100,000
- Closed tenderPublished 17 October 2019
Lead Technical Architect - Teacher Services
GBP/DAY 850
- Closed tenderPublished 16 October 2019
Provision of Service Records Enhanced Publication Scheme Beta Phase (Part 2)
Value not stated
- Closed tenderPublished 16 October 2019
Provision of Service Records Enhanced Publication Scheme Beta Phase (Part 2)
Value not stated
- Awarded contractPublished 15 October 2019
User researcher required urgently for UK-wide trial.
£7,000
- Awarded contractPublished 15 October 2019
The National Archives website, Discovery and Alpha that reimagines our whole offer.
£402,475
- Closed tenderPublished 14 October 2019
Replace existing register and integrated CRM system for managing a renewable heating scheme copy
Value not stated
- Awarded contractPublished 14 October 2019
Design and build a website for a new local authority
£700,000
- Awarded contractPublished 14 October 2019
Filing and Sorting Emails (Alpha)
£250,000
- Closed tenderPublished 14 October 2019
Relationships, Sex and Health Education (RSHE)
£400,000
- Closed tenderPublished 14 October 2019
Meet the Buyer Event - Digital Design, Development, Hosting and Online Marketing Services Framework 2020
Value not stated
Frequently asked questions
Frequently asked questions about User Experience in the UK public sector.
What does user experience procurement cover?
User experience procurement covers user research and usability testing, UX and interaction design, service and content design, and journey mapping, usually bought as one lot inside a wider website or digital service contract. Recruiting research participants and licensing research platforms and analysis tools are separate buys within the same field.
Where are user experience contracts advertised?
Stotles brings together user experience tenders and contracts from 100+ portals into one search, so you do not have to check each portal separately, and you can set alerts for new opportunities across the UK and Ireland.
If you want to search the government portals directly, Find a Tender carries higher-value contracts across the UK and Contracts Finder carries lower-value contracts in England. Public Contracts Scotland, Sell2Wales and eTendersNI cover Scotland, Wales and Northern Ireland, Ireland's eTenders covers Irish public bodies, and many councils, NHS bodies and housing associations publish on their own e-tendering portals such as ProContract. User experience work is mostly bought through Digital Outcomes and G-Cloud, and central government departments buy participant recruitment and research platforms separately from the design team.
What do you need to bid for user experience contracts?
User research with the public must follow UK data protection law and informed consent practice, and government services are assessed against the Service Standard and accessibility regulations. Tenders usually set minimum insurance cover, check financial standing and ask for evidence of similar work at selection stage. Under the Procurement Act 2023, suppliers can be excluded for certain criminal convictions, insolvency or failure to pay tax.
How is user experience work bought, and who buys it?
User experience buying mostly runs through the Digital Outcomes and Research and Insights frameworks, as further competitions and call-offs. Central government departments and agencies are regular buyers, alongside regulators, councils, health bodies and colleges.
How large are user experience contracts?
User experience contracts come in two shapes. Standalone pieces show up as discovery-phase user research, single usability testing rounds and participant recruitment calls. The larger notices are website, platform and case management rebuilds that carry a UX or user research lot inside them.
How do I find user experience contracts before they are formally tendered?
Read digital and technology strategies, discovery-phase notices, preliminary market engagement and service assessment schedules, which show user experience work coming due ahead of a notice. On Stotles you can track those signals and the buyers behind them, then follow a notice from pre-tender through to award.
What CPV codes cover user experience work?
User experience notices carry 73110000 (Research services) and 79315000 (Social research services).
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