User Researcher Tenders and Contracts
See open user research tenders and awarded contracts for the UK public sector. Over 130 user research tenders and contracts were published in the last 12 months.
4,714 results
- Closed tenderPublished 2 October 2023
DfT - National Parking Platform (NPP) Private and Public Beta
£1,700,000
- Expired contractPublished 29 September 2023
User Experience Capability
£1,000,000
- Closed tenderPublished 27 September 2023
2023UoS-0750 Provision of CRM design, development, implementation and ongoing support.-closed
£10,000,000
- Closed tenderPublished 26 September 2023
C212830 Document Storage and Management Discovery
£140,000
- Closed tenderPublished 26 September 2023
RM1043.8-1-The National Crime Agency - Suspicious Activity Reports (SARs) Beta Delivery Partner
£8,000,000
- Expired contractPublished 22 September 2023
Provision Of User Research Participants
£150,000
- Closed tenderPublished 21 September 2023
Provision of User Research Recruitment Partner
£255,000
- Closed tenderPublished 19 September 2023
Prison Legacy Replacement Digital Services
£4,000,000
- Closed tenderPublished 15 September 2023
Outcome for a skilled digital team to enhance the Book a video link service
£2,000,000
- Closed tenderPublished 15 September 2023
DfT - Local Authority and Transport Operators Data Collection System
£70,000
- Expired contractPublished 14 September 2023
GOTT Digital Collaboration Solution: Discovery
£118,300
- Closed tenderPublished 14 September 2023
Government Project Delivery Hub Discovery
£100,000
- Expired contractPublished 11 September 2023
Unpaid Carers Discovery Project
94,500
- Expired contractPublished 11 September 2023
Energy Efficiency Demand Reduction Surge Contract
£1,200,000
- Closed tenderPublished 11 September 2023
Counter-Disinformation Data Platform Development, Hosting and Maintenance
£710,000
- Closed tenderPublished 11 September 2023
Unpaid Carers Discovery Project
£82,687
- Closed tenderPublished 7 September 2023
FCA Market Research Framework
£6,400,000
- Expired contractPublished 6 September 2023
Development of StatsWales data publication platform
1,500,000
- Closed tenderPublished 6 September 2023
Development of StatsWales data publication platform
£1,250,000
- Expired contractPublished 6 September 2023
ITEP0541 - User Research and User Centred Design Capabilities
£900,000
Frequently asked questions
Frequently asked questions about user research, usability testing, design research, user insight, user experience research, ux research, research participant recruitment in the UK public sector.
What does user research procurement cover?
User research procurement covers participant recruitment for studies and testing sessions, research and usability testing platforms bought as software, and commissioned user research and usability testing for websites and public services. User experience, content and service design support comes up too, and researchers appear as named roles inside digital specialist contracts.
Where are user research contracts advertised?
Stotles brings together user research tenders and contracts from 100+ portals into one search, so you do not have to check each portal separately, and you can set alerts for new opportunities across the UK and Ireland.
If you want to search the government portals directly, Find a Tender carries higher-value contracts across the UK and Contracts Finder carries lower-value contracts in England. Public Contracts Scotland, Sell2Wales and eTendersNI cover Scotland, Wales and Northern Ireland, Ireland's eTenders covers Irish public bodies, and many councils, NHS bodies and housing associations publish on their own e-tendering portals such as ProContract. User research is mostly called off the Digital Outcomes and Specialists framework and the Crown Commercial Service Research and Insights agreement, with platform licences taken through G-Cloud.
How do you win user research contracts?
User research tenders are scored on research methods, accessibility and inclusion of participants, team experience, Government Service Standard knowledge and day rates. Briefs are short, so a sharp response to the question asked helps.
What do you need to bid for user research contracts?
User research must handle participant data in line with UK data protection law with informed consent, and recruiting vulnerable participants needs safeguarding checks. Tenders usually set minimum insurance cover, check financial standing and ask for evidence of similar contracts at selection stage. Under the Procurement Act 2023, suppliers can be excluded for certain criminal convictions, insolvency or failure to pay tax.
Is user research bought through frameworks?
Often. Notices include call-offs under the Crown Commercial Service Research and Insights agreement and briefs run through the Digital Outcomes route, alongside notices published straight to a portal. Check which agreements a buyer already holds before chasing an open notice.
How is user research work bought, and who buys it?
User research buying mostly runs as call-offs from frameworks such as Digital Outcomes and Specialists and the CCS Research and Insights agreement, with platform licences often taken through G-Cloud. Buyers range from central government departments, agencies and regulators to councils, NHS bodies and public broadcasters.
How do I find user research contracts before they are formally tendered?
Read digital strategies, service assessment plans, discovery-phase briefs and research participant recruitment contract expiry dates, which show user research work coming due ahead of a notice. On Stotles you can track those signals and the digital teams behind them, then follow a notice from pre-tender through to award.
What CPV codes are used for user research tenders?
User research notices carry 73110000 (Research services) and 79315000 (Social research services). There is no dedicated code, and plenty of this work is procured as digital delivery rather than as research.
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