User Researcher Tenders and Contracts
See open user research tenders and awarded contracts for the UK public sector. Over 130 user research tenders and contracts were published in the last 12 months.
4,714 results
- Expired contractPublished 1 November 2023
PRN1997 - Design, imagery and illustration, UX and user testing of the Discover Uni website to support prospective higher education students
120,000
- Closed tenderPublished 1 November 2023
PRN1997 - Design, imagery and illustration, UX and user testing of the Discover Uni website to support prospective higher education students
£120,000
- Closed tenderPublished 30 October 2023
WP2186 User Research Participants for Gov.uk OneLogin
£250,000
- Closed tenderPublished 30 October 2023
GB-Leeds: PE2023-24/3184 In-depth user research for Health and Care Professionals section of NIHR's corporate website
£37,500
- Expired contractPublished 27 October 2023
RM1043.8-1-Cabinet Office Data Marketplace Service Development & Integration (v2)
6,500,000
- Closed tenderPublished 26 October 2023
ITT for HES User Experience Research Framework Agreement
£1,000,000
- Expired contractPublished 26 October 2023
MASS AI Part 3
£361,665
- Expired contractPublished 25 October 2023
User Research and Supporting the Digital needs of Community Healthcare Providers
£380,000
- Awarded contractPublished 24 October 2023
Glow User Research
£96,750
- Closed tenderPublished 24 October 2023
RM1043.8-1-Cabinet Office Data Marketplace Service Development & Integration (v2)
£4,000,000
- Closed tenderPublished 19 October 2023
RM1043.8-1- East of England Sub-National Secure Data Environment: MVP Build Partner
Value not stated
- Closed tenderPublished 16 October 2023
RM1043.8-1-NHS ENGLAND - Wayfinder Design Team
£1,650,000
- Awarded contractPublished 13 October 2023
Building and embedding our community management approach
£180,810
- Awarded contractPublished 13 October 2023
Building and embedding our community management approach
185,000
- Stale Pre-tenderPublished 9 October 2023
Digital procurement opportunities at The National Archives
Value not stated
- Closed tenderPublished 9 October 2023
User research for CODEx Inline XBRL viewer
£40,000
- Closed tenderPublished 3 October 2023
C212830 Document Storage and Management Discovery v2
£140,000
- Expired contractPublished 3 October 2023
Foundry Device Management
£746,550
- Expired contractPublished 3 October 2023
Award of Provision of 1 x Senior User Researcher
£284,135
- Expired contractPublished 2 October 2023
Provision of Discharge Frontrunner User Research
£271,000
Frequently asked questions
Frequently asked questions about user research, usability testing, design research, user insight, user experience research, ux research, research participant recruitment in the UK public sector.
What does user research procurement cover?
User research procurement covers participant recruitment for studies and testing sessions, research and usability testing platforms bought as software, and commissioned user research and usability testing for websites and public services. User experience, content and service design support comes up too, and researchers appear as named roles inside digital specialist contracts.
Where are user research contracts advertised?
Stotles brings together user research tenders and contracts from 100+ portals into one search, so you do not have to check each portal separately, and you can set alerts for new opportunities across the UK and Ireland.
If you want to search the government portals directly, Find a Tender carries higher-value contracts across the UK and Contracts Finder carries lower-value contracts in England. Public Contracts Scotland, Sell2Wales and eTendersNI cover Scotland, Wales and Northern Ireland, Ireland's eTenders covers Irish public bodies, and many councils, NHS bodies and housing associations publish on their own e-tendering portals such as ProContract. User research is mostly called off the Digital Outcomes and Specialists framework and the Crown Commercial Service Research and Insights agreement, with platform licences taken through G-Cloud.
How do you win user research contracts?
User research tenders are scored on research methods, accessibility and inclusion of participants, team experience, Government Service Standard knowledge and day rates. Briefs are short, so a sharp response to the question asked helps.
What do you need to bid for user research contracts?
User research must handle participant data in line with UK data protection law with informed consent, and recruiting vulnerable participants needs safeguarding checks. Tenders usually set minimum insurance cover, check financial standing and ask for evidence of similar contracts at selection stage. Under the Procurement Act 2023, suppliers can be excluded for certain criminal convictions, insolvency or failure to pay tax.
Is user research bought through frameworks?
Often. Notices include call-offs under the Crown Commercial Service Research and Insights agreement and briefs run through the Digital Outcomes route, alongside notices published straight to a portal. Check which agreements a buyer already holds before chasing an open notice.
How is user research work bought, and who buys it?
User research buying mostly runs as call-offs from frameworks such as Digital Outcomes and Specialists and the CCS Research and Insights agreement, with platform licences often taken through G-Cloud. Buyers range from central government departments, agencies and regulators to councils, NHS bodies and public broadcasters.
How do I find user research contracts before they are formally tendered?
Read digital strategies, service assessment plans, discovery-phase briefs and research participant recruitment contract expiry dates, which show user research work coming due ahead of a notice. On Stotles you can track those signals and the digital teams behind them, then follow a notice from pre-tender through to award.
What CPV codes are used for user research tenders?
User research notices carry 73110000 (Research services) and 79315000 (Social research services). There is no dedicated code, and plenty of this work is procured as digital delivery rather than as research.
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