User Researcher Tenders and Contracts
See open user research tenders and awarded contracts for the UK public sector. Over 130 user research tenders and contracts were published in the last 12 months.
4,714 results
- Expired contractPublished 5 March 2024
User research sprint
£41,280
- Awarded contractPublished 4 March 2024
Digital Professional Services, Technical Expertise and Rapid Resource Deployment
£18,000,000
- Expired contractPublished 28 February 2024
User testing and insights platform
£94,500
- Closed tenderPublished 26 February 2024
PROC-690-2023 - Provision of Research Recruitment Agency for the Competition and Markets Authority (CMA)
£50,000
- Awarded contractPublished 21 February 2024
Procurement of Sport Wales Consultants for Insight, Monitoring and Evaluation
Value not stated
- Expired contractPublished 9 February 2024
Project_26196 BYOD
£91,000
- Expired contractPublished 2 February 2024
GB-London: Imperial War Museums Research Room and Services User Research - Award Notice
£29,500
- Awarded contractPublished 31 January 2024
Website and Content Management System
£55,000
- Awarded contractPublished 31 January 2024
Website and Content Management System
£151,122
- Expired contractPublished 29 January 2024
Quality Management System Discovery
£35,000
- Awarded contractPublished 26 January 2024
National Digital Academy User Research
£63,067
- Closed tenderPublished 26 January 2024
Call off contract for Participant Recruitment from UK companies
Value not stated
- Expired contractPublished 25 January 2024
Award of National Digital Academy User Research
£63,067
- Expired contractPublished 24 January 2024
Design Researcher for UGR Discovery
£45,675
- Stale Pre-tenderPublished 23 January 2024
Consumer Insights DPS Framework Contract
Value not stated
- Closed tenderPublished 22 January 2024
Development of CODEx Inline XBRL viewer
£150,000
- Expired contractPublished 18 January 2024
Provision of Content Improvements
£50,525
- Closed tenderPublished 18 January 2024
RM1043.8-1-DESNZ Evidence Management System Development Contract
£220,000
- Expired contractPublished 18 January 2024
RM1043.8-1-DESNZ Evidence Management System Development Contract
220,000
- Expired contractPublished 15 January 2024
BODS Support & CI 2023-2024
£13,500,000
Frequently asked questions
Frequently asked questions about user research, usability testing, design research, user insight, user experience research, ux research, research participant recruitment in the UK public sector.
What does user research procurement cover?
User research procurement covers participant recruitment for studies and testing sessions, research and usability testing platforms bought as software, and commissioned user research and usability testing for websites and public services. User experience, content and service design support comes up too, and researchers appear as named roles inside digital specialist contracts.
Where are user research contracts advertised?
Stotles brings together user research tenders and contracts from 100+ portals into one search, so you do not have to check each portal separately, and you can set alerts for new opportunities across the UK and Ireland.
If you want to search the government portals directly, Find a Tender carries higher-value contracts across the UK and Contracts Finder carries lower-value contracts in England. Public Contracts Scotland, Sell2Wales and eTendersNI cover Scotland, Wales and Northern Ireland, Ireland's eTenders covers Irish public bodies, and many councils, NHS bodies and housing associations publish on their own e-tendering portals such as ProContract. User research is mostly called off the Digital Outcomes and Specialists framework and the Crown Commercial Service Research and Insights agreement, with platform licences taken through G-Cloud.
How do you win user research contracts?
User research tenders are scored on research methods, accessibility and inclusion of participants, team experience, Government Service Standard knowledge and day rates. Briefs are short, so a sharp response to the question asked helps.
What do you need to bid for user research contracts?
User research must handle participant data in line with UK data protection law with informed consent, and recruiting vulnerable participants needs safeguarding checks. Tenders usually set minimum insurance cover, check financial standing and ask for evidence of similar contracts at selection stage. Under the Procurement Act 2023, suppliers can be excluded for certain criminal convictions, insolvency or failure to pay tax.
Is user research bought through frameworks?
Often. Notices include call-offs under the Crown Commercial Service Research and Insights agreement and briefs run through the Digital Outcomes route, alongside notices published straight to a portal. Check which agreements a buyer already holds before chasing an open notice.
How is user research work bought, and who buys it?
User research buying mostly runs as call-offs from frameworks such as Digital Outcomes and Specialists and the CCS Research and Insights agreement, with platform licences often taken through G-Cloud. Buyers range from central government departments, agencies and regulators to councils, NHS bodies and public broadcasters.
How do I find user research contracts before they are formally tendered?
Read digital strategies, service assessment plans, discovery-phase briefs and research participant recruitment contract expiry dates, which show user research work coming due ahead of a notice. On Stotles you can track those signals and the digital teams behind them, then follow a notice from pre-tender through to award.
What CPV codes are used for user research tenders?
User research notices carry 73110000 (Research services) and 79315000 (Social research services). There is no dedicated code, and plenty of this work is procured as digital delivery rather than as research.
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