User Researcher Tenders and Contracts
See open user research tenders and awarded contracts for the UK public sector. Over 130 user research tenders and contracts were published in the last 12 months.
4,714 results
- Awarded contractPublished 17 June 2024
Ofcom Market Research Framework 2024 - 2028
£20,000,000
- Expired contractPublished 5 June 2024
RM1043.8-1-DEPARTMENT OF HEALTH AND SOCIAL CARE - FINGERTIPS NEXT
1,800,000
- Awarded contractPublished 4 June 2024
User Research Contract 2024 - AWARD
£100
- Awarded contractPublished 21 May 2024
S200 Singulator
£89,444
- Awarded contractPublished 16 May 2024
FCA Market Research Framework
6,000,000
- Closed tenderPublished 15 May 2024
Operations Infrastructure Group (OIG) Portfolio - User Centred Design Services
£13,000,000
- Closed tenderPublished 10 May 2024
Strategic Data Transformation Programme - User Centred Design Services
£2,500,000
- Closed tenderPublished 8 May 2024
RM1043.8-1-Cabinet Office - FSET Recruitment Platform Development and Enhancement - Lot 2
£541,000
- Expired contractPublished 7 May 2024
GOV.UK Brand Refresh User Research
£99,950
- Awarded contractPublished 7 May 2024
Consultancy Panels 2
£7,000,000
- Expired contractPublished 7 May 2024
HMPO User Labs for Customer Research
£127,500
- Expired contractPublished 7 May 2024
Provision of Research Participant Recruitment Agency for the Competition and Markets Authority (CMA)
£50,400
- Awarded contractPublished 3 May 2024
Participant Recruitment for DWP Digital Modernisation
Value not stated
- Awarded contractPublished 29 April 2024
Zetaview
£57,500
- Expired contractPublished 29 April 2024
UC User research participants
£100,000
- Awarded contractPublished 23 April 2024
Award of RoS - SG Professional Temporary and Interim Staff - Senior User Researcher - HMR (Bid ID...
£51,960
- Closed tenderPublished 19 April 2024
Data Science Services – Project Delivery and User Centred Design Services
£10,000,000
- Stale Pre-tenderPublished 19 April 2024
Strategic software developer and infrastructure partner/s to support regional digital transformation in Greater Manchester
£1,000,000
- Expired contractPublished 18 April 2024
Provision of Digital Content Support
£300,000
- Expired contractPublished 18 April 2024
Research into the Package Travel and Linked Travel Arrangements Regulations 2018 (PTRs)
£60,000
Frequently asked questions
Frequently asked questions about user research, usability testing, design research, user insight, user experience research, ux research, research participant recruitment in the UK public sector.
What does user research procurement cover?
User research procurement covers participant recruitment for studies and testing sessions, research and usability testing platforms bought as software, and commissioned user research and usability testing for websites and public services. User experience, content and service design support comes up too, and researchers appear as named roles inside digital specialist contracts.
Where are user research contracts advertised?
Stotles brings together user research tenders and contracts from 100+ portals into one search, so you do not have to check each portal separately, and you can set alerts for new opportunities across the UK and Ireland.
If you want to search the government portals directly, Find a Tender carries higher-value contracts across the UK and Contracts Finder carries lower-value contracts in England. Public Contracts Scotland, Sell2Wales and eTendersNI cover Scotland, Wales and Northern Ireland, Ireland's eTenders covers Irish public bodies, and many councils, NHS bodies and housing associations publish on their own e-tendering portals such as ProContract. User research is mostly called off the Digital Outcomes and Specialists framework and the Crown Commercial Service Research and Insights agreement, with platform licences taken through G-Cloud.
How do you win user research contracts?
User research tenders are scored on research methods, accessibility and inclusion of participants, team experience, Government Service Standard knowledge and day rates. Briefs are short, so a sharp response to the question asked helps.
What do you need to bid for user research contracts?
User research must handle participant data in line with UK data protection law with informed consent, and recruiting vulnerable participants needs safeguarding checks. Tenders usually set minimum insurance cover, check financial standing and ask for evidence of similar contracts at selection stage. Under the Procurement Act 2023, suppliers can be excluded for certain criminal convictions, insolvency or failure to pay tax.
Is user research bought through frameworks?
Often. Notices include call-offs under the Crown Commercial Service Research and Insights agreement and briefs run through the Digital Outcomes route, alongside notices published straight to a portal. Check which agreements a buyer already holds before chasing an open notice.
How is user research work bought, and who buys it?
User research buying mostly runs as call-offs from frameworks such as Digital Outcomes and Specialists and the CCS Research and Insights agreement, with platform licences often taken through G-Cloud. Buyers range from central government departments, agencies and regulators to councils, NHS bodies and public broadcasters.
How do I find user research contracts before they are formally tendered?
Read digital strategies, service assessment plans, discovery-phase briefs and research participant recruitment contract expiry dates, which show user research work coming due ahead of a notice. On Stotles you can track those signals and the digital teams behind them, then follow a notice from pre-tender through to award.
What CPV codes are used for user research tenders?
User research notices carry 73110000 (Research services) and 79315000 (Social research services). There is no dedicated code, and plenty of this work is procured as digital delivery rather than as research.
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