Expired contract

Provision of Digital Content Support

Details

Value
£300,000
Duration
1 year
Topic
Marketing management consultancy services
Published
18 April 2024

Tender description

The Buyer is seeking proposals for Crown Commercial Service (CCS) has an in-house 'content team', sitting within the organisation's wider Marcomms team. Their brief is to make it easier for users to find and / or do what they need by applying user-centered design (UCD) principles to the organisation's digital content. Through doing this - and making CCS easier to use - the chances the user will spend with CCS are increased. The Buyer has identified a need for an agency to provide support to the team, boosting their capacity and adding specialist skills. CCS seeks an agency who can demonstrate experience in user research, user centered design, content strategy and digital strategy. The full specification is in Attachment 3 Statement of Requirement

Timeline

  1. Completed: Award date15 April 2024
  2. Completed: Award published18 April 2024
    Current notice
  3. Completed: Contract expiry date14 April 2025

About the buyer

The Government Commercial Agency (CCS) is the UK's central buying body, renamed from the Crown Commercial Service in April 2026. As CCS, it ran national buying agreements for public and non-profit bodies across the UK. Government departments and local authorities drew on it as a shared procurement route. Buyers reached suppliers through frameworks, dynamic purchasing systems, dynamic markets and catalogues. Suppliers paid a commission on sales rather than a fee to join.

Over the past 5 years, most of CCS's contract awards have been in business services, IT services and software and information systems.

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Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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