Customer Experience Tenders and Contracts in Yorkshire and the Humber

485 matching notices from public sector buyers in Yorkshire and the Humber, 9 published in the last 30 days.

Recent buyers include National Highways Limited, City of Doncaster Council and ST LEGER HOMES OF DONCASTER LIMITED.

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485 results

Awarded contractPublished 25 June 2025
Specialist Professional and Technical Service 3 (SPaTS3)
National Highways Limited
Supplier(s)
7 suppliers
Amey OW Ltd
ARCADIS CONSULTING (UK) LIMITED
AtkinsRéalis UK Limited
COSTAIN GROUP PLC
Jacobs U.K. Limited
OVE ARUP & PARTNERS LIMITED
WSP UK Limited
Development consultancy servicesAwarded 16 June 2025
£495,000,000
Closed tender, closed 7 May 2025Published 24 June 2025
SLH - Services for customer feedback and tenant engagement
City of Doncaster CouncilIndustry specific software package
Value not stated
Awarded contract, expiring 7 June 2028Published 24 June 2025
SLH - Services for customer feedback and tenant engagement
ST LEGER HOMES OF DONCASTER LIMITEDSupplier(s) Voicescape LimitedRepair and maintenance servicesAwarded 24 June 2025
£217,200
Awarded contractPublished 18 June 2025
Customer Satisfaction Surveys
Northern Gas NetworksSupplier(s) Explain Market Research LtdCustomer satisfaction surveyAwarded 1 April 2021
£475,003
Stale Pre-tender, closed 8 July 2025Published 18 June 2025
Customer Experience Platform
Rotherham Metropolitan Borough CouncilSoftware package and information systems
Value not stated
Closed tender, closed 8 July 2025Published 18 June 2025
Customer Experience Platform
Rotherham Metropolitan Borough CouncilSoftware package and information systems
Value not stated
Stale Pre-tender, closed 23 October 2025Published 21 May 2025
Total Facilities Management
Northern Trains LtdBuilding and facilities management services
£151,726,942
Stale Pre-tender, closed 16 June 2025Published 20 May 2025
Provision of Quality Assurance (QA) and Quality Management System (QMS) Services for HMPPS Prison Industries
Ministry of JusticeAuditing services
£100,000
Expired contract, expired 30 July 2025Published 8 May 2025
Customer Segmentation
Ministry of JusticeSupplier(s) IPSOS (MARKET RESEARCH) LTDResearch servicesAwarded 10 April 2025
£84,267
Expired contract, expired 30 July 2025Published 8 May 2025
Customer (CX) Maturity
Ministry of JusticeSupplier(s) IPSOS (MARKET RESEARCH) LTDResearch servicesAwarded 10 April 2025
£53,303
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Stale Pre-tender, closed 16 May 2025Published 14 April 2025
Provision of Customer Insight/Feedback Tool
Together Housing Association LimitedCustomer survey services
Value not stated
Awarded contract, expiring in 5 monthsPublished 9 April 2025
Debt Recovery Case Management System
Sheffield City CouncilSupplier(s) CIVICA UK LIMITEDSoftware package and information systemsAwarded 11 April 2025
£56,900
Awarded contract, expiring in 8 monthsPublished 31 March 2025
T0645 KPIs Reporting and Technical Support including Ride Quality
National Highways LimitedSupplier(s) FUTRAN JVDevelopment consultancy servicesAwarded 26 March 2025
£449,929.69
Expired contract, expired 31 July 2026Published 13 March 2025
Customer Experience Tracker 2025
National Highways LimitedSupplier(s) SYSTRA LtdResearch consultancy servicesAwarded 13 March 2025
£349,390
Awarded contract, expiring 1 January 2050Published 12 March 2025
Tender for the Operation of the Utilita Arena, Sheffield
Sheffield City CouncilSupplier(s) SMGOrchestral entertainment servicesAwarded 2 January 2025
£310,000,000
Awarded contractPublished 12 March 2025
Tender for the Operation of the Utilita Arena, Sheffield
Sheffield City CouncilSupplier(s) SMGSinger group entertainment servicesAwarded 2 January 2025
£257,000,000
Awarded contractPublished 17 February 2025
Provision of Service Quality Regime (SQR) and Related Services
Northern Trains LtdDatabase software packageAwarded 17 February 2025
2,850,000
Stale Pre-tenderPublished 14 February 2025
Deputyship and Guardianship Surety Bonds (MoJ CoP and OPG)
Ministry of JusticeInsurance services
£15,000,000
Awarded contractPublished 31 January 2025
National Cancer Patient Experience Survey 2025-2029
NHS EnglandSupplier(s) Picker Institute EuropeSurvey conduction servicesAwarded 31 January 2025
£3,050,190
Expired contract, expired 30 November 2025Published 31 January 2025
Insight Management Academy Membership 24/25
National Highways LimitedSupplier(s) Insight Management Academy LtdSubscription servicesAwarded 1 December 2024
£13,200

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