Expired contract

Customer Segmentation

Details

Value
£84,267
Duration
4 months
Topic
Research services
Published
8 May 2025

Tender description

The Office of the Public Guardian (OPG) protects people in England and Wales who may not have the mental capacity to make certain decisions for themselves, such as about their health and finance. OPG is an executive agency, sponsored by the Ministry of Justice. It registers lasting powers of attorney (LPAs), enduring powers of attorney (EPAs), and supervises deputies appointed by the Court of Protection. The segmentation research aims to inform the OPG of methods of how to grow LPA adoption and facilitate discussions across OPG with regards to which prospective customer groups to ideally to reach and how best to reach them.

Timeline

  1. Completed: Award date10 April 2025
  2. Completed: Award published8 May 2025
    Current notice
  3. Completed: Contract expiry date30 July 2025

About the buyer

The Ministry of Justice is a central government ministerial department with its own Commercial Standards team providing procurement guidance. Procurement now follows the Procurement Act 2023, in force since February 2025. Higher-value contracts appear on Find a Tender, with Contracts Finder used for lower-value opportunities. Suppliers register and bid through the MOJ Sourcing Portal, the department's e-procurement platform. Much of this procurement flows through framework agreements and dynamic purchasing systems. HM Courts and Tribunals Service, HM Prison and Probation Service and the Legal Aid Agency are the department's main delivery bodies.

Procurement spend from central entities makes up 66% of overall UK public spend.

Over the past 5 years, most of the Ministry of Justice's contract awards have been in education and training, IT services and public administration and defence.

Relevant CPV codes

  • 73110000 · Research services

AI insights

  • Is there a preferred supplier?
  • What are the buyers pain points?
  • What has the buyer previously procured?
  • What are the key requirements?
Sign-up to enrich

Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

35 similar open tenders

See more open tenders related to Customer Segmentation.

Explore all open tenders

Related topics

Topics related to Customer Segmentation, ranked by notice volume.

View all topics
TopicCountValue
  1. 4,660
    £127.4bn

Win more public sector contracts

Track every UK and Ireland tender in one place — set up alerts, find decision-makers, and never miss an opportunity.