Customer Experience Tenders and Contracts in the West Midlands

335 matching notices from public sector buyers in the West Midlands, 4 published in the last 30 days.

Recent buyers include Citizen Housing Group Ltd, BROMFORD FLAGSHIP LIVEWEST LIMITED and Trent and Dove Housing Limited.

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335 results

Stale Pre-tender, closed 1 April 2026Published 19 March 2026
Customer Segmentation Consultancy Support
Citizen Housing Group LtdBusiness analysis consultancy services
£40,000
Awarded contractPublished 17 March 2026
Softcat/Qualtrics - XM For Customer Experience
BROMFORD FLAGSHIP LIVEWEST LIMITEDSupplier(s) Softcat PLCIndustry specific software packageAwarded 4 February 2026
£104,290.4
Stale Pre-tender, closed 27 March 2026Published 9 March 2026
Communal and Window Cleaning - Trent and Dove Housing: ID730
Trent and Dove Housing LimitedCleaning services
£1,320,000
Awarded contract, expiring in 17 monthsPublished 3 March 2026
TSM and Customer Feedback Surveying Services
Connexus Housing LtdSupplier(s) Acuity Research & PracticeTelephone survey servicesAwarded 3 March 2026
£103,000
Awarded contractPublished 27 February 2026
Provision of Responsive Repairs and Maintenance Services and Planned Programme and Investment Works to Council Housing Stock
Birmingham City CouncilSupplier(s) Equans Regeneration Limited, Wates Property Services Limited, Mears Limited trading as Mears New HomesRepair and maintenance services of pumps, valves, taps and metal containersAwarded 23 January 2026
£2,134,969,017
Awarded contract, expiring in 2 monthsPublished 5 February 2026
Investment Delivery System
Platform Housing GroupSupplier(s) TotalMobile LtdInformation systems and serversAwarded 5 February 2026
£668,506.74
Closed tender, closed 16 January 2026Published 15 December 2025
TSM and Customer Feedback Surveying Services
Connexus Housing LtdSurvey services
£144,000
Expired contract, expired 31 May 2026Published 3 December 2025
SWIFT- SME for Fares and Ticketing - Consultancy Support
West Midlands Combined AuthoritySupplier(s) Waterman AspenPublic-service busesAwarded 1 September 2025
£71,225
Awarded contract, expiring 31 October 2028Published 24 November 2025
SCH - Adaptations Materials and Equipment 2024
Solihull Community HousingSupplier(s) AKW MedicareMedical aidsAwarded 24 November 2025
£60,000
Stale Pre-tender, closed 7 November 2025Published 24 October 2025
Preliminary Market Engagement Notice - Fire Prevention - ID690
Trent and Dove Housing LimitedRepair and maintenance services of electrical building installations
£666,667
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Stale Pre-tender, closed 7 November 2025Published 20 October 2025
SC Leisure Management Procurement
Shropshire CouncilSporting services
£1,500,000
Closed tender, closed 19 November 2025Published 6 October 2025
Repairs Maintenance and Empty Homes
Orbit Group LtdBuilding installation work
£264,511,681
Stale Pre-tender, closed 2 December 2025Published 25 September 2025
The Provision of Journey Planning, Mobile Ticketing and Mobile Application
West Midlands Combined AuthoritySystem and support services
£4,376,212
Awarded contractPublished 11 September 2025
TfWM Safeguarding Lead Consultancy Support
West Midlands Combined AuthoritySupplier(s) Waterman AspenTransport systems consultancy servicesAwarded 3 September 2025
£38,395.19
Expired contract, expired 31 March 2026Published 26 August 2025
Provision of consultancy services including Strategic Sponsorship of Midlands Rail Hub
West Midlands Combined AuthoritySupplier(s) REMY CONSULTING LTDBusiness and management consultancy and related servicesAwarded 1 July 2025
£106,200
Awarded contract, expiring in 12 monthsPublished 22 August 2025
Void Cleaning Services
Connexus Housing LtdSupplier(s) CLEANIT CLEANING SERVICES (SHROPSHIRE) LIMITED, Superclean (UK) LimitedBuilding-cleaning servicesAwarded 22 August 2025
£375,036
Expired contract, expired 27 June 2026Published 12 August 2025
Qualtrics Cloud Professional service
Coventry UniversitySupplier(s) Qualtrics LLCWide area network servicesAwarded 12 August 2025
£103,833
Closed tender, closed 16 July 2025Published 20 June 2025
Void Cleaning Services
Connexus Housing LtdCleaning services
£320,000
Awarded contractPublished 27 May 2025
Citizen Home Health Safety Check Contract
Citizen Housing Group LtdSupplier(s) Sureserve Compliance Holdings LimitedElectric switchboardsAwarded 10 December 2024
£11,580,459
Stale Pre-tender, closed 18 July 2025Published 23 May 2025
Integrated Housing Management System
Sandwell Metropolitan Borough CouncilSoftware package and information systems
£3,300,000

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