Interactive voice response tenders and contracts

Search interactive voice response notices across UK procurement portals. Filter by buyer, value and deadline, and set an alert for new opportunities.

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97 results matching, interactive voice response

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Closed tender, closed 25 September 2023Published 10 August 2023
DWP Digital Channels Contact Centre (DC3)
Department For Work and Pensions (DWP)IT services: consulting, software development, Internet and support
£159,200,000
Expired contract, expired 13 June 2026Published 9 August 2023
Revenues and Benefits Telephone Information Service
Guildford Borough CouncilSupplier(s) INFORM COMMUNICATIONS LTDTelephone-answering servicesAwarded 14 June 2023
£26,401
Awarded contractPublished 11 July 2023
DWP Digital Channels Contact Centre (DC3)
Department For Work and Pensions (DWP)Supplier(s) Route 101 LimitedTelecommunications servicesAwarded 7 May 2025
£221,100,000
Stale Pre-tenderPublished 18 April 2023
Market Engagement and Tech Spike for Contact Centre as a Service (CCaaS) solutions
Ministry of JusticeTelecommunications services
Value not stated
Awarded contract, expiring in 13 monthsPublished 21 March 2023
Corporate and Contact Centre Telephony Services Tender
Slough Borough CouncilSupplier(s) VIRGIN MEDIA BUSINESS LIMITEDRadio, television, communication, telecommunication and related equipmentAwarded 10 February 2023
£1,000,000
Closed tender, closed 15 September 2016Published 22 November 2022
Patient & Non-Patient Messaging Services
NHS Commercial Solutions
£1
Expired contract, expired 31 July 2026Published 27 September 2022
Fixed Line Voting; IVR & MSDC
The British Broadcasting Corporation (BBC)Supplier(s) Spoke (interactive) Limited, Temple Interactive Media LimitedInteractive voice response software packageAwarded 28 June 2022
£1
Awarded contractPublished 27 September 2022
Fixed Line Voting; IVR & MSDC
The British Broadcasting Corporation (BBC)Supplier(s) Temple Interactive Media Limited, Spoke (interactive) LimitedInteractive voice response software packageAwarded 28 June 2022
£2
Awarded contractPublished 21 September 2022
Contact Management Centre
The Guinness Partnership LtdSupplier(s) 8X8 UK LIMITEDContract administration servicesAwarded 19 January 2023
£2,373,431.65
Awarded contractPublished 26 August 2022
Childcare Offer Wales Telephony Solution
Welsh GovernmentSupplier(s) 4NET TECHNOLOGIES LTDCommunication and multimedia software packageAwarded 25 August 2022
£215,000
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Stale Pre-tenderPublished 11 July 2022
DBTH PIN - Sickness Absence Reporting
Doncaster & Bassetlaw Teaching Hospitals NHS Foundation TrustHuman resources management consultancy services
Value not stated
Closed tender, closed 24 June 2022Published 18 May 2022
Contact Management Centre
The Guinness Partnership LtdIT services: consulting, software development, Internet and support
£1,260,000
Closed tender, closed 6 June 2022Published 6 May 2022
Contact Management Centre
The Guinness Partnership LtdContract administration services
£8,000,000
Awarded contractPublished 28 April 2022
Contact Management Solution
Police and Crime Commissioner for Dyfed-PowysSupplier(s) Airwave Solutions Limited (Airwave)Command, control, communication systemsAwarded 30 November 2021
£3,580,851
Closed tender, closed 25 May 2022Published 27 April 2022
Fixed Line Voting; IVR & MSDC
The British Broadcasting Corporation (BBC)Interactive voice response software package
£1
Closed tender, closed 25 May 2022Published 27 April 2022
Fixed Line Voting; IVR & MSDC
The British Broadcasting Corporation (BBC)Interactive voice response software package
Value not stated
Closed tender, closed 25 May 2022Published 26 April 2022
ITACU; Fixed Line Voting
The British Broadcasting Corporation (BBC)
Value not stated
Awarded contractPublished 26 April 2022
ITACU; Fixed Line Voting
The British Broadcasting Corporation (BBC)
Value not stated
Expired contract, expired 8 June 2026Published 22 April 2022
Contract Variation of Provision of AMEX Services
Driver and Vehicle Licensing AgencySupplier(s) AMERICAN EXPRESS SERVICES EUROPE LIMITEDBanking and investment servicesAwarded 9 June 2021
£3,400,000
Expired contract, expired 31 March 2025Published 31 March 2022
CBC-1239-T-AE Unified Communications Solution - AWARD
Central Bedfordshire CouncilSupplier(s) Gamma Telecom LTDMobile telephonesAwarded 29 March 2022
Value not stated

Top buyers

The buyers publishing the most interactive voice response notices, and what those contracts are worth.

View all buyers

BuyersCountValue

The British Broadcasting Corporation (BBC)
13
£84.0m
South Gloucestershire Council
6
£2.8m
Kent County Council
4
£30.0m
The Office of Government Procurement
4
£55.6m
Ministry of Justice
3
£15.1m
Transport for London
3
£0.0
The Guinness Partnership Ltd
3
£11.6m
Shropshire Council
3
£870.0m
Department for Education
3
£124.6k
Central Bedfordshire Council
3
£0.0

Trend over time

Notice volume for interactive voice response searches published over time.

Top suppliers

Suppliers who have won the most interactive voice response contracts, and what those awards were worth.

View all suppliers

SuppliersCountValue

Temple Interactive Media Limited
5
£100.0k
Modality Systems Ltd
4
£2.3m
Spoke (interactive) Limited
4
£1.0
Level 3 Communications
3
£18.5m
Harvest Media (UK) Limited
3
£1.0
Gartan Technologies Ltd
2
£235.9k
Healthcare Communications UK Limited
2
£2.6m
Virtual Mail Room Limited
2
£2.6m
SRCL Ltd (t/a ERS Connect)
2
£2.6m
IMImobile Europe Ltd
2
£2.6m

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DWP Digital Channels Contact Centre (DC3)

Revenues and Benefits Telephone Information Service

DWP Digital Channels Contact Centre (DC3)

Market Engagement and Tech Spike for Contact Centre as a Service (CCaaS) solutions

Corporate and Contact Centre Telephony Services Tender

Patient & Non-Patient Messaging Services

Fixed Line Voting; IVR & MSDC

Fixed Line Voting; IVR & MSDC

Contact Management Centre

Childcare Offer Wales Telephony Solution

DBTH PIN - Sickness Absence Reporting

Contact Management Centre

Contact Management Centre

Contact Management Solution

Fixed Line Voting; IVR & MSDC

Fixed Line Voting; IVR & MSDC

ITACU; Fixed Line Voting

ITACU; Fixed Line Voting

Contract Variation of Provision of AMEX Services

CBC-1239-T-AE Unified Communications Solution - AWARD

Top buyers

Trend over time

Top suppliers

Never miss new interactive voice response tenders