Contract Variation of Provision of AMEX Services
Details
- Supplier(s)
- AMERICAN EXPRESS SERVICES EUROPE LIMITED
- Value
- £3,400,000
- Duration
- 5 years
- Topic
- Banking and investment services
- Published
- 22 April 2022
- Source
- uk:contracts_finder
Tender description
The Authority requires the Supplier to process their credit card transactions within an additional environment of Electronic Vehicle Licensing Interactive Voice Response (EVL IVR). The requirements of the EVL IVR solution are to mirror the service provisions set out in the original specification.
Timeline
- Completed: Award date9 June 2021
- Completed: Award published22 April 2022Current notice
- Completed: Contract expiry date8 June 2026
About the buyer
The Driver and Vehicle Licensing Agency runs driver and vehicle registration services, and buys as a central government agency through a virtual procurement team shared across the Department for Transport family. Much of its buying follows Cabinet Office guidance and pan-government arrangements for office solutions, temporary staff, travel and uniforms. Strategic contracts cover categories such as ICT, telephony, estates, print and mail, and enforcement work like wheel-clamping.
Over the past 5 years, most of Driver and Vehicle Licensing Agency's contract awards have been in IT services, software and information systems and business services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@driver-and-vehicle-licensing-agency.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@driver-and-vehicle-licensing-agency.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@driver-and-vehicle-licensing-agency.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@driver-and-vehicle-licensing-agency.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@driver-and-vehicle-licensing-agency.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@driver-and-vehicle-licensing-agency.gov |
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