Customer insight tenders and contracts

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364 results matching, customer insight

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Awarded contract, expiring in 2 weeksPublished 4 November 2025
THE PROVISION OF CUSTOMER STRATEGY CONSULTING SERVICES
The Crown EstateSupplier(s) APRIL STRATEGY LLPProject management consultancy servicesAwarded 4 November 2025
£288,000
Expired contract, expired 31 October 2025Published 3 October 2025
Ofwat and Consumer Council for Water Non-Household Customer Insight Survey
Water Services Regulation Authority (Ofwat)Supplier(s) DJSResearch servicesAwarded 15 May 2025
£63,540
Awarded contractPublished 30 September 2025
South Norfolk Council: Customer Relation Management Software Package
South Norfolk District Council, Broadland District CouncilSupplier(s) GOSS INTERACTIVE LIMITEDIndustry specific software development servicesAwarded 11 September 2025
£796,855
Stale Pre-tender, closed 24 October 2025Published 26 September 2025
Housing Management Systems Transformation to Microsoft Dynamics 365
CORNERSTONE HOUSING LIMITEDBusiness services: law, marketing, consulting, recruitment, printing and security
Value not stated
Awarded contract, expiring 31 August 2028Published 12 August 2025
Retail Management and Merchandising Services for the Peak District National Park Authority
Peak District National Park AuthoritySupplier(s) WILD REPUBLIC UK LTDBusiness and management consultancy and related servicesAwarded 12 August 2025
Value not stated
Awarded contract, expiring in 6 monthsPublished 31 July 2025
Provision of Market Research Accreditation & Membership
Driver and Vehicle Licensing AgencySupplier(s) The Market Research SocietyMarket research servicesAwarded 16 April 2025
£28,029
Stale Pre-tender, closed 25 August 2025Published 30 July 2025
Customer audio announcement updates to London Underground fleets
Transport for LondonVideo recording or reproducing apparatus
£450,000
Awarded contractPublished 25 July 2025
Customer Sentiment Tracking
Ordnance SurveySupplier(s) TNS UK Ltd (trading as TNS BMRB)Research servicesAwarded 25 July 2025
£625,850
Closed tender, closed 19 August 2025Published 25 July 2025
Digital Transformation and Marketing Services for Southwark Leisure (MOVE Southwark)
London Borough of SouthwarkAdvertising and marketing services
£559,000
Awarded contract, expiring 31 August 2028Published 22 July 2025
Insight Framework for Customer Intelligent and Strategic Insight - Lot 2 - Leisure Customer Insights
Ordnance SurveySupplier(s) WHITE SPACE STRATEGY LTD, Walnut Unlimited Ltd (trading as ICM Unlimited)Research consultancy servicesAwarded 22 July 2025
£1,000,000
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Closed tender, closed 11 August 2025Published 18 July 2025
Customer Insights Tracker
ATOC Limited / Train Information Services LimitedMarket research services
£500,000
Awarded contract, expiring 14 August 2030Published 14 July 2025
2024-736 Satisfaction surveys of AHDB customers and stakeholders
Agriculture and Horticulture Development Board (AHDB)Supplier(s) QA Research LtdSurvey design servicesAwarded 15 August 2025
£240,000
Awarded contract, expiring 15 June 2031Published 25 June 2025
Specialist Professional and Technical Service 3 (SPaTS3)
National Highways Limited
Supplier(s)
6 suppliers
Amey OW Ltd
ARCADIS CONSULTING (UK) LIMITED
AtkinsRéalis Jacobs Joint Venture
COSTAIN GROUP PLC
OVE ARUP & PARTNERS LIMITED
WSP UK Limited
Development consultancy servicesAwarded 16 June 2025
Value not stated
Awarded contractPublished 25 June 2025
Specialist Professional and Technical Service 3 (SPaTS3)
National Highways Limited
Supplier(s)
7 suppliers
Amey OW Ltd
ARCADIS CONSULTING (UK) LIMITED
AtkinsRéalis UK Limited
COSTAIN GROUP PLC
Jacobs U.K. Limited
OVE ARUP & PARTNERS LIMITED
WSP UK Limited
Development consultancy servicesAwarded 16 June 2025
£495,000,000
Closed tender, closed 19 May 2025Published 24 April 2025
Retail Management and Merchandising Services for the Peak District National Park Authority
Peak District National Park AuthorityBusiness and management consultancy and related services
£20,000
Stale Pre-tender, closed 16 May 2025Published 14 April 2025
Provision of Customer Insight/Feedback Tool
Together Housing Association LimitedCustomer survey services
Value not stated
Awarded contract, expiring in 17 monthsPublished 1 April 2025
Digital Insight for Customer Services and Customer Insight
Maritime and Coastguard AgencySupplier(s) Gartner UK LtdMarket research servicesAwarded 1 April 2025
£144,600
Closed tender, closed 21 April 2025Published 25 March 2025
Insight Framework for Customer Intelligent and Strategic Insight - Lot 2 - Leisure Customer Insights
Ordnance SurveyCustomer satisfaction survey
£750,000
Stale Pre-tender, closed 30 June 2025Published 6 March 2025
Early Market Engagement Event for Insight and Research Exploration: solutions for capturing customer insights
Money And Pensions ServiceEvaluation consultancy services
£3,000,000
Closed tender, closed 28 March 2025Published 21 February 2025
Customer Insight Panel Community Partner
Places for People Group LtdResearch consultancy services
£450,000

Top buyers

The buyers publishing the most customer insight notices, and what those contracts are worth.

View all buyers

BuyersCountValue

National Highways Limited
40
£3.2bn
HM Revenue & Customs (HMRC)
17
£311.2m
Driver and Vehicle Licensing Agency
14
£4.3m
Ordnance Survey
14
£5.1m
Home Office
12
£3.9bn
Welsh Government
8
£277.8m
Irvine Housing Association Limited
7
£110.1m
ESPO
6
£974.0m
Transport for London
6
£660.0k
Water Services Regulation Authority (Ofwat)
6
£450.0k

Trend over time

Notice volume for customer insight searches published over time.

Top suppliers

Suppliers who have won the most customer insight contracts, and what those awards were worth.

View all suppliers

SuppliersCountValue

OVE ARUP & PARTNERS LIMITED
8
£96.9m
AtkinsRéalis UK Limited
8
£98.6m
IPSOS MORI UK LIMITED
7
£614.3k
Opinion Research
6
£2.7m
WSP UK Limited
6
£98.3m
ARCADIS CONSULTING (UK) LIMITED
5
£98.1m
VF Worldwide Holdings Limited
5
£1.3bn
The Market Research Society
5
£114.5k
Equal Experts UK Limited
4
£29.7m
PricewaterhouseCoopers LLP
4
£57.4m

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