Awarded contract

Provision of Market Research Accreditation & Membership

Details

Value
£28,029
Duration
2 years
Topic
Market research services
Published
31 July 2025

Tender description

DVLA has an ongoing business requirement for provision of Market Research Society membership and accreditation services. The DVLA Customer Insight Unit is an in-house team that carries out qualitative and quantitative research as well as a range of other research techniques such as usability testing with DVLA customers. DVLA is seeking to provide assurance to our customers that our market research function is delivering research to industry standards. ## Contract award Title: Provision of Market Research Accreditation & Membership

Timeline

  1. Completed: Award date16 April 2025
  2. Completed: Award published31 July 2025
    Current notice
  3. Next: Contract expiry date30 April 2027in 7 months

About the buyer

The Driver and Vehicle Licensing Agency runs driver and vehicle registration services, and buys as a central government agency through a virtual procurement team shared across the Department for Transport family. Contracts Finder lists the agency's current and past goods and services opportunities. Much of its buying follows Cabinet Office guidance and pan-government arrangements for office solutions, temporary staff, travel and uniforms. Strategic contracts cover categories such as ICT, telephony, estates, print and mail, and enforcement work like wheel-clamping. The Commercial Services Group in Swansea handles supplier enquiries for the agency.

Procurement spend from central entities makes up 66% of overall UK public spend.

Over the past 5 years, most of Driver and Vehicle Licensing Agency's contract awards have been in IT services, software and information systems and business services.

Relevant CPV codes

  • 79310000 · Market research services

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